CRM solutions
Manage the customer process from lead to order, get a complete view of your sales forecast, generate demand and new business, provide seamless after sales service. The CRM software offers much more than traditional customer relationship management applications.
It includes sales force automation and forecasting, customer service and case management, marketing campaigns and analytics, quote and order entry, and partner management. Teams can share calendars and tasks, share and manage customer and prospect documents. Seamlessly manage enquiries and prospects through to orders, customers and after sales service.
Yes, our Customer Relationship Management - Sales Force Automation solution is a sales manager's dream come true. It helps your sales team to improve its productivity by several notches and gives the management greater control and visibility into the entire sales process. Built atop the world-class ofbiz and open taps framework it is capable of providing any customer facing business a unique edge.
CRM-SFA Features :
- Automate sales process from lead gathering to conversion
- Manage sales opportunities
- Create sales visibility with forecasts
- Share calendar and tasks with the entire team
Product Description
It includes sales force automation and forecasting, customer service and case management, marketing campaigns and analytics, quote and order entry, and partner management. Teams can share calendars and tasks, share and manage customer and prospect documents. Seamlessly manage enquiries and prospects through to orders, customers and after sales service.
Yes, our Customer Relationship Management - Sales Force Automation solution is a sales manager's dream come true. It helps your sales team to improve its productivity by several notches and gives the management greater control and visibility into the entire sales process. Built atop the world-class ofbiz and open taps framework it is capable of providing any customer facing business a unique edge.
CRM-SFA Features :
- Automate sales process from lead gathering to conversion
- Manage sales opportunities
- Create sales visibility with forecasts
- Share calendar and tasks with the entire team
- Share and manage documents
- Browser-based email with integration to email server
- Customer services and case management
- Quotes, order entry, and order prioritization
- Manage marketing campaigns, including outbound emails and call management
- Tracking code reporting and management
- Address lookup and correction via USPS
- Voice Over IP (VOIP) Integration
Not only have we mastered the art of deployment of this solution but we have capabilities to custom-fit the solution as per your sales workflow. This solution is accompanied with superior analytical tools that help you extract valuable MIS and take informed decisions about your sales process. Our capable technical teams have mastered the entire technology stack to deliver the solution that you desire in a cost-effective and timely manner.
Technical Highlights :
- Built on Java J2EE with a Service Oriented Architecture and Model-View-Controller framework
- Compatible with all major databases, including MySQL, PostgreSQL, Oracle, and SQL Server
- Support for XML RPC, SOAP, and SyncML integration protocols
- Incorporates the Apache Tomcat and Geronimo servers
- Supports Java 5
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About the Company
Whether we are building a new custom portal for a client, fixing a web-project gone wrong, or performing a makeover to an organization's identity, ALSOFT delivers. Our customers start seeing immediate progress in days, thanks to our transparent, interactive and agile processes.
Web development with ALSOFT feels and looks different: it is fast, evolutionary, even fun. There are no secrets -- you can walk into a ALSOFT project room and see exactly where we are at a single glance. We take good ideas -- best practices like collaboration, feedback, transparency, and testing -- and we build them into the fabric of the way we work. The founders have spent years, and learnt from early mistakes, building a set of ALSOFT development capabilities and reusable approaches that we believe to be best in its class.
Yet we understand that every problem is different, and our commitment to satisfy our clients far out-strips any affinity to a set of practices. Hence, with a strong focus on delivery and customer satisfaction we invite you to explore our various services and offerings.
Seller Contact Details
No. 392, Nabapally, Nowvanga, Salt Lake, Sector 4 Kolkata - 700105, West Bengal, India
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