The proper management of Reservations for the Properties within the hotel group for the itinerary of the guests, makes the Central Reservation System (CRS) a very important aspect in providing proper service.
Starting from the Availability Query handling, Itinerary preparation based on the guest communications, Calculating the itinerary costs, making a Reservation, generating Confirmation Vouchers, Advance acceptance including the Agent / Corporate wise Credit Controls and Rates & Season management, your CRS department requires a totally integrated System - the CRMS.
It makes the entire process a breeze. It was developed with a decade of experience in handling the reservations of group hotels. Whether taking the reservations or handling a variety of queries over the phone or Internet, it has proven its user-friendliness and capabilities for last few years at various sites.
the CRMS is a fully integrated and complete package. It is a whole system for Central Reservation Management covering all areas of operations in the Central Reservation Department. It integrates all the required reports and queries for their operations.
The CRMS manages
The CRMS has flexible Query handling facilities based on
The CRMS has extensive reports on,