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Customer Churn & Retention

Customer Churn & Retention

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Customer Churn is the proportion of customers who wouldn''t return back to do business with an organization as a proportion of their total customer base. It’s also called known as Customer Attrition or Customer Defection.
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Canopus Business Management Group

Nolambur, Chennai, Tamil Nadu
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Customer Churn is the proportion of customers who wouldn''t return back to do business with an organization as a proportion of their total customer base. It’s also called known as Customer Attrition or Customer Defection.


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Customer Churn & Retention

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About the Company

Nature of BusinessService Provider
IndiaMART Member SinceJul 2009

Canopus Business Management Group helps clients in Improving brand loyalty, higher customer retention, faster sales conversion, increased share of customer’s wallet by enhancing Customer Experience across the customer life cycle Deriving breakthrough Business Strategies and Executing them successfully by synchronizing existing people, process & information such as SWOT, budgetary planning, metrics, performance management, etc by primarily using Hoshin Kanri Improving profitability by leading Business Transformation initiatives by primarily using tools such as Lean, Six Sigma & TOC Our clients include Barclays, Pepsico, Barry-Wehmiller, Tractors & Farm Equipment(TAFE), Temenos Banking Software Company.

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Nilakanta Srinivasan

35-B1 Gokulam Phase Ii Shriram Nagar Nolambur
Nolambur
Chennai - 600091, Tamil Nadu, India

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