Customer Grievance Management CRM

We are a leading and well-recognized name in offering competitive Customer Grievance Management CRM or Customer Relationship Management (CRM) solutions. These find usage in business relationships with existing multiple clients while at the same time also gaining new clients with equal ease. These advanced CRM solutions allow users to effectively and efficiently deal with all forms of client interaction/lead generation including
- Telemarketing
- Collections
* Customer support
* Helpdesk
The systems also provide vital support for accessing information from the information database and updating it using text or GUI-based interface. As the primary aim of all businesses is to support its clients, here these CRM solutions help in knowing about customer preferences in form of collecting, grouping and analyzing customer details.
The CRM solutions offered help clients in* Knowing the likes/dislikes of customers that assist in creating a strong bond with existing customers as well as help in attracting new clients
* CRM solutions also help in accessing customer data and information stored in the central site, manipulating them as well as arriving at a decision
* The offered solutions assist companies in building a strong link with customers and increasing stronghold with customers through profitable ROI
CRM interactive software also assists in successfully managing different operations like:* Billing and Expense
* Sales and Marketing
* Human Resources
* Project Management
* Inventory Management
* Customer Support Management