Nowadays, Directory Services Companies / Yellow Pages Companies need to provide fast, free, reliable and comprehensive information across multiple platforms to its users be it internet, or over the telephone (voice) and text (SMS) & connect buyers to sellers. Companies want to provide the advertisers an option for a direct interaction with the caller. Teckinfo’s award winning InterDialog UCCS (Call/Contact Center Solutions for Yellow Pages), a Unified Communication Solution has been successfully implemented in premium Directory Services Companies to service their customer’s inquiries.
Nature of BusinessService Provider
IndiaMART Member SinceJan 2013
Leading provider of Unified Contact Center, Customer Interaction Management, Help Desk And other Work Force Management Solutions. Our solutions are reliable, robust and scalable. Extensive domain expertise & knowledge helps us to develop and deliver Industry Specific CIM solutions and other Converged Voice and Data Products. We continuously strive to work on leading edge technologies and have currently deployed WebRTC at a prestigious customer site. Being associated with our customers for long and helping them maximize their efficiency and productivity helps us build long terms partnerships with our customers. We currently work In 30 odd industry verticals like Banking, Insurance, Telecom, Healthcare etc. providing them with customized solutions.
We have a Team of 100+ professionals with multi-disciplinary skills. Headquartered in New Delhi, we have Branch / Site Offices in other cities of India viz.; Ahmedabad, Bangalore, Chennai, Hyderabad, Kolkata, Mumbai & Pune. Our Product implementations spread across India, South East Asia, Middle East and Africa.