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Engineering Process Services

Engineering Process Services

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L&T's suite of Engineering Process Service (EPS) is a natural extension of our L&T Technology Services service offerings.
EPS is built on a foundation of process and domain expertise, transforming our customers business into agile business powerhouses with enhancing profitability, based on our superior performance and quality of service.
We provide customized global sourcing solutions to a diverse group of
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Larsen & Toubro Limited

Hootagalli, Mysore, Mysuru, Karnataka
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Product Description

L&T's suite of Engineering Process Service (EPS) is a natural extension of our L&T Technology Services service offerings.
EPS is built on a foundation of process and domain expertise, transforming our customers business into agile business powerhouses with enhancing profitability, based on our superior performance and quality of service.

We provide customized global sourcing solutions to a diverse group of clients / vertical such as automotive, aerospace, industrial products, trucks and off-highway, process engineering, consumer electronics and medical. Our innovative services provides value to each of our customers division such as Marketing, sales, engineering and purchase departments.

Engineering Process Service (EPS) focuses on support services for the core business, which directly improves the bottom line. To ensure the highest levels of information security we have adhered to ISO 27001 and established a robust information security management system that integrates process, people and technology.

EPS Value Proposition


Cost effective customized solutions:


EPS offers clients tailored solutions that can be scaled up as per specific needs along with a wide variety of business models


Integrated Delivery Model:


Clients have a team of experts at hand to leverage L&T's engineering expertise and deliver timely solutions. Our EPS teams have operating flexibility and hence are more productive. We use global program management systems to improve response time and track customer needs so that they may be serviced in time.


Globally uniform service Delivery and Implementation:


Our well defined SLAs for quality and the standardized quality process translate into minimal turnaround time and consistent service, globally. This is backed by experience and solutions that emerge from expertise and an impressive track record.


Partnering with the Client:


The technical support centre assists and aids clients in several ways. Apart from addressing technical and commercial queries, they also partner with the clients to understand their pain areas better in turn forging long term relationships with them. That is the reason for a high level of customer satisfaction and the reason why close to 85 % of our clients continues to be with us. Clients benefit by reduced costs, increase revenues through cross-sell and up-sell of services, and increased resource utilization and productivity.


Addressing the larger Manufacturing Ecosystem


EPS solutions offered by us not just serve clients, but also includes their clients, vendors and distributors, in essence, the entire manufacturing ecosystem.

 

Detailing out each service offering, Sales Support includes areas such as:


  • Bid management and assistance in technical bid preparation
  • Sales order management
  • Warranty management
  • Product configurator services which enables achieving efficiencies of mass customization in lean manufacturing mode across the business processes from inquiry to quote, order acceptance, order amendments, manufacturing and delivery

Engineering and Technical Support includes areas such as:


Customer Support Contact Centres which assists through emails and voice calls

Technical Publications which include installation manuals, operator manuals, assembly instructions, parts catalog, 3D-pdf, service bulletins etc Competitor Product Analysis.


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Engineering Process Services

About the Company

Legal Status of FirmLimited Company (Ltd./Pvt.Ltd.)
Nature of BusinessService Provider
Annual TurnoverMore than Rs. 10000 Crore
IndiaMART Member SinceMay 2011
GST29AAACL0140P1ZF

L&T Technology Services is a Strategic Business Unit of Larsen & Toubro, a USD 13.5 billion- Indian multinational engineering, technology, manufacturing and construction conglomerate.

We are backed by 75 years of engineering excellence of our parent company. Our corporate heritage has given us many inherent advantages that we translate into tangible benefits for our clients.

We are the Global Delivery Partners for engineering services
With deep capability across Complete Engineering Lifecycle
Listed 9th among the world's Most Innovative Companies by Forbes
Ranked 4th by Newsweek in the list of Greenest Industrial Companies
Rated in the Leadership zone by Zinnov for the second year in a row in the Industrial Automation segment amongst the top Engineering Service Providers

Service Offerings

Our end-to-end service offerings include product design, analysis, prototyping & testing, embedded system design, manufacturing engineering, plant & construction engineering, asset information management and engineering process support using cutting-edge CAD / CAM / CAE technology in various domains.

Innovative element at L&T Technology Services has led to our successful partnership with clients to co –author 70 patents in the engineering space.


Value Proposition

Backed by 75 years of engineering excellence, L&T Technology Services delivers strong engineering pedigree that helps us engage very closely with our customers to provide end to end solutions spanning all stages of a product lifecycle providing:
Global footprint in US, Europe and Asia, including designated consultant in each of these geographies.
Flexible Operating Models.
Ability to engage with customers in large and critical engineering programs.
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Seller Contact Details

Mallachari

Mysore Complex, KIADB Industrial Area, Hebbal- Hootagalli
Hootagalli
Mysore - 570018, Mysuru, Karnataka, India

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