GCL Technologies BPO

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BPO is distinct from information technology (IT) outsourcing, which focuses on hiring a third-party company or service provider to do IT-related activities, such as application management and application development, data center operations, or testing and quality assurance.
In the early days, BPO usually consisted of outsourcing processes such as payroll. Then it grew to include employee benefits management. Now it encompasses a number of functions that are considered "non-core" to the primary business strategy.
Many of these BPO efforts involve offshoring -- hiring a company based in another country -- to do the work. India is a popular location for BPO activities.
Frequently, BPO is also referred to as ITES -- information technology-enabled services. Since most business processes include some form of automation, IT "enables" these services to be performed.
An offshoot of BPO is KPO -- knowledge process outsourcing. Considered by some to be a subset of BPO, KPO includes those activities that require greater skill, knowledge, education and expertise to handle. For example, whereas an insurance company might outsource data entry of its claims forms as part of a BPO initiative, it may also choose to use a KPO service provider to evaluate new insurance applications based on a set of criteria or business rules; this work would require the efforts of a more knowledgeable set of workers than the data entry would. The current definition of KPO encompasses R&D, product development and legal e-discovery, as well as a number of other business functions.
Also coming into use is the term BTO -- business transformation outsourcing. This refers to the idea of having service providers contribute to the effort of transforming a business into a leaner, more dynamic, agile and flexible operation.

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Sanpada, Navi Mumbai, Thane, Maharashtra
GST- 27ANYPG0870B1ZY
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Product Description

BPO is distinct from information technology (IT) outsourcing, which focuses on hiring a third-party company or service provider to do IT-related activities, such as application management and application development, data center operations, or testing and quality assurance.

In the early days, BPO usually consisted of outsourcing processes such as payroll. Then it grew to include employee benefits management. Now it encompasses a number of functions that are considered "non-core" to the primary business strategy.

Many of these BPO efforts involve offshoring -- hiring a company based in another country -- to do the work. India is a popular location for BPO activities.

Frequently, BPO is also referred to as ITES -- information technology-enabled services. Since most business processes include some form of automation, IT "enables" these services to be performed.

An offshoot of BPO is KPO -- knowledge process outsourcing. Considered by some to be a subset of BPO, KPO includes those activities that require greater skill, knowledge, education and expertise to handle. For example, whereas an insurance company might outsource data entry of its claims forms as part of a BPO initiative, it may also choose to use a KPO service provider to evaluate new insurance applications based on a set of criteria or business rules; this work would require the efforts of a more knowledgeable set of workers than the data entry would. The current definition of KPO encompasses R&D, product development and legal e-discovery, as well as a number of other business functions.

Also coming into use is the term BTO -- business transformation outsourcing. This refers to the idea of having service providers contribute to the effort of transforming a business into a leaner, more dynamic, agile and flexible operation.


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GCL Technologies BPO

About the Company

Legal Status of FirmIndividual - Proprietor
Nature of BusinessService Provider
Number of EmployeesUpto 10 People
IndiaMART Member SinceApr 2013
GST27ANYPG0870B1ZY

GCL Technologies is an IT company which committed to deliver high quality, cost effective, reliable software solutions to its clients. The organization based on its strong values, culture is committed to bridge the high quality skill demands of the IT sector, through its various skill development programmers in different platforms. It develop custom software solutions based on a range of platforms and technologies, including Windows, Unix, Linux, PHP, C, C++, .Net, and other embedded systems.

We deliver extraordinary quality and effective services and products at reasonable cost, high impact solutions to its onshore-offshore clients. We realize our client's needs and nurture desire and provide latest information technology the right vision which supports to help businesses transform by making functions smoother, faster and better with specific expertise in web development services, e-tender, outsourcing services and placement.

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Seller Contact Details

Vaibhav Gupta

Sec-5
Sanpada
Navi Mumbai - 400705, Thane, Maharashtra, India

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