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Help Desk Service

Help Desk Service

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We have a ticketing system which facilitates logging and tracking of all support requests. These requests are treated with the highest priority and given solution in a very efficient ad least time consuming manner.
We have engaged a strong multi pronged 24x7 high availability customer support structure:
Online support provides the first level support. (L1)
Onsite support team provides the second level support.
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WIBON NETWORKS PRIVATE LIMITED

Kaloor, Kochi, Ernakulam, Kerala
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IT / Technology Services
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We have a ticketing system which facilitates logging and tracking of all support requests. These requests are treated with the highest priority and given solution in a very efficient ad least time consuming manner.

We have engaged a strong multi pronged 24x7 high availability customer support structure:
   Online support provides the first level support. (L1)
   Onsite support team provides the second level support. (L2)
   Our technical wing provides the central support as the third level. (L3)

You can use us to be the first point of contact for your employees and/or customers to handle technical issues, Guest complaints, login page issues and support calls related to network infrastructure devices such as Access points, Gateways, Web Server, Routers, as well as software related issues. Our Technical wing ensures complete coordination and support round the clock. Our Help Desk Services provides a comprehensive set of user-accessible tools to help our clients to get the answer they need as quickly as possible.
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Help Desk Service

Company Details


About the Company

Year of Establishment2014
Legal Status of FirmPrivate Limited Company
Nature of BusinessIT / Technology Services
Number of Employees11 to 25 People
Annual TurnoverRs. 1 - 2 Crore
IndiaMART Member SinceJul 2014
GST32AAUCS1437L1ZZ
Wibon Networks, the total solution provider in Information Technology with a team of professionals, who have more than 10 years of experience. We offer services that are diverse in nature and covers wide range of business needs and technologies that revolve around a set of principles and values. We take the lead and initiative for implementing new and upcoming technology after thorough evaluation to satisfy the ever increasing demands of our customers.
We do Design, Supply and Implementation of all type Wired & Wireless Networking, Audio & Video Conferencing Solutions, Board Room Solutions, IP Communication Solutions, CCTV Surveillance, Digital recording & PA Systems and state of the art EPABX systems.
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Seller Contact Details

Shamnad Yoosuf

1st Floor, Alignaparambil Building, SRM Road
Kaloor
Kochi - 682018, Ernakulam, Kerala, India

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