Mysore Insurance Institute

Bannimantap Extension, Mysore, Mysuru, Karnataka
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  • Indiamart Member Since

    Jun 2018

IC38 Insurance Agents General Branch Course

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Life insurance -History and evolution -History of insurance -Insurance through the ages -Modern concepts of insurance -History of insurance in India -Life insurance industry -How insurance works -Risk management techniques -Risk avoidance -Risk retention -Risk reduction and control -Risk financing -Insurance vs Assurance -Insurance as a tool for managing risk -Considerations before opting for Insurance -Role of insurance in society -Insurance and Social Security. CHAPTER 2: CUSTOMER SERVICE: General concepts -Why Customer Service -Quality of service -Customer service and insurance -Insurance agent's role in providing great customer service -The Point of Sale -Best advice -The proposal stage -Acceptance stage -The claim stage -Grievance redressal -Integrated Grievance Management System (IGMS) -The Consumer Protection Act, 1986 -The Insurance Ombudsman -Communication process -Non-verbalcommunicatio

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Life insurance -History and evolution -History of insurance -Insurance through the ages -Modern concepts of insurance -History of insurance in India -Life insurance industry -How insurance works -Risk management techniques -Risk avoidance -Risk retention -Risk reduction and control -Risk financing -Insurance vs Assurance -Insurance as a tool for managing risk -Considerations before opting for Insurance -Role of insurance in society -Insurance and Social Security. CHAPTER 2: CUSTOMER SERVICE: General concepts -Why Customer Service -Quality of service -Customer service and insurance -Insurance agent's role in providing great customer service -The Point of Sale -Best advice -The proposal stage -Acceptance stage -The claim stage -Grievance redressal -Integrated Grievance Management System (IGMS) -The Consumer Protection Act, 1986 -The Insurance Ombudsman -Communication process -Non-verbalcommunicatio
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Nature of BusinessSchool / College / Coaching / Tuition / Hobby Classes
IndiaMART Member SinceJune 2018
IC38 Insurance Agents General Branch Course
IC38 Insurance Agents General Branch ...
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S. Sridhara

C/o. Lic Of India, Mysore-bangalore Road, Divisional Office, Bannimantap Extension Mysore - 570015, Mysuru, Karnataka, India

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