Legal Status of Firm
Limited Company (Ltd./Pvt.Ltd.)
Year of Establishment
2014
Annual Turnover
Rs. 5 - 10 Crore
Indiamart Member Since
May 2018
Domestic,International Inbound,Outbound Inbound Call Center Services, in Pan India
Type Of Process | Inbound, Outbound |
Type Of Calls | Domestic, International |
Location/City | Pan India |
Communication Language | English |
Software Version | 9.0 |
Description:
Providing an exceptional customer support service is key to every business—and it can never be envisioned without a promising inbound call center software program. You can make every conversation count in your customer support with the help our advanced mechanism. You should never worry if your customer care agents remain busy or you have not enough resources to attend all the phone calls—as our advanced inbound call center software ensures that every call goes answered. With advanced features like call cascading and call routing, the software program lets your professionals manage all the phone calls and provide the best customer care services with the utmost satisfaction. Our inbound call center software comprises of the following features:
- CRM integration
- Call center analytics
* Live feeds
* Real time analytics
* Time-based call routing
* Unlimited calls concurrently
* Easy to transfer the calls to appropriate agent
* Real time performance tracking tool
* High-tech IVR phone menu
* Auto attendants
Other Details:
With an advanced inbound call center program, you can easily track the call activity—consequently, it results in empowering your customer services with data-driven decision. You can even optimize the prevalent customer care mechanism in accordance with call activity and agents’ performance. Embrace our built-from-the-ground-up inbound call center software program in your customer service center and make the entire procedure a flawless and more efficient. It can enhance the efficiency of your calling agents by streamlining all the phone calls in an integrated CRM system. With the scalability and efficient reporting tool, our inbound call center software program can help you take the customer care services to a new level in your business. Never miss a call and allow your call agents to attend each and every professional with the utmost accuracy.
Product Details
Company Details
Product Specification
Type Of Process | Inbound, Outbound |
Type Of Calls | Domestic, International |
Location/City | Pan India |
Communication Language | English |
Software Version | 9.0 |
Service Location/City | New Delhi, Noida |
Usage/Application | Industrial |
Service Duration | Unlimited |
Product Description
Description:
Providing an exceptional customer support service is key to every business—and it can never be envisioned without a promising inbound call center software program. You can make every conversation count in your customer support with the help our advanced mechanism. You should never worry if your customer care agents remain busy or you have not enough resources to attend all the phone calls—as our advanced inbound call center software ensures that every call goes answered. With advanced features like call cascading and call routing, the software program lets your professionals manage all the phone calls and provide the best customer care services with the utmost satisfaction. Our inbound call center software comprises of the following features:
- CRM integration
- Call center analytics
- Live feeds
- Real time analytics
- Time-based call routing
- Unlimited calls concurrently
- Easy to transfer the calls to appropriate agent
- Real time performance tracking tool
- High-tech IVR phone menu
- Auto attendants
Other Details:
With an advanced inbound call center program, you can easily track the call activity—consequently, it results in empowering your customer services with data-driven decision. You can even optimize the prevalent customer care mechanism in accordance with call activity and agents' performance. Embrace our built-from-the-ground-up inbound call center software program in your customer service center and make the entire procedure a flawless and more efficient. It can enhance the efficiency of your calling agents by streamlining all the phone calls in an integrated CRM system. With the scalability and efficient reporting tool, our inbound call center software program can help you take the customer care services to a new level in your business. Never miss a call and allow your call agents to attend each and every professional with the utmost accuracy.
Product Video
About the Company
Established in the year 2014, we “Xenottabyte Services Private Limited” is a leading IT / Technology Services and provides a wide range of Dialer Software, Ticket System, IVR Services, Missed Call Services, Call Blending Software, Click to Call Services, Chatbot and more. Our Head office is situated in Delhi (India) and the Branch office is situated in Noida (Uttar Pradesh, India). With the support of our vendors, we are able to provide these products and quick services in diverse specifications within the stipulated time period.
We offer these products at reasonable rates and deliver them to your door within the promised time-frame. In addition to this, we are also involved in offering best-in-class CRM Software Solution, Payment Gateway Integration Service, Voice Logger, PRI Cards, IP-PBX, FXS/ FXO and more to our esteemed clients. With the advanced software services we provide best customer support to our clients. As in current time providing better support with the software is too important.
We are famous with the name Vert-Age Dialer as we deliver our software with the same name. Based on the requirements of the customer, we designed the dialer software according to them so that they completely meet customer's requirements. Vert-Age Dialer Software has more interesting features that are provided to our customers.
Under the headship of our mentor “Mr. Sahadev Pal”, we have gained a huge clientele across the nation.
Seller Contact Details
B-60, First Floor, A S Plasto Chem Pvt Ltd, Sector -60, Sector 62 Noida - 201301, Gautam Buddha Nagar, Uttar Pradesh, India
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