Inbound-Order Taking Service

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Overview:
When a customer visits your catalog or website and wants to purchase your product or service, a phone call is usually the most preferred method for contacting you. Order taking services ensures that you never miss such calls from your customer. Mostly businesses using website, television or a radio advertisement to sell their product or services have to experience the order taking cycle. This service proves to be very beneficial to the companies who have complicated product and services and requires providing information to customers.
Our Services and Their
Features:
Ican BPO has the competence to answer all your telephone calls 24/7, we can handle inbound call traffic in tremendous quantity. Whether you are selling a single product or multiple products, we have order taking services that is scalable and customizable enough to handle all your needs. We can save your in-house cost of establishing a separate a call center for sale and order fulfillment.
Why Ican BPO
- We deploy the latest technology, expertise and a flexible workforce to tackle high volumes of calls with a personal touch.
- We facilitate order taking service in which the consumer can directly talk to live person to place an order and thus helps you to increase sale.

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Ican Bpo Pvt. Ltd

Midc, Navi Mumbai, Thane, Maharashtra
GST- 27AACCI0804M1ZN
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Call +91-22-41410000
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Product Description

Overview:

When a customer visits your catalog or website and wants to purchase your product or service, a phone call is usually the most preferred method for contacting you. Order taking services ensures that you never miss such calls from your customer. Mostly businesses using website, television or a radio advertisement to sell their product or services have to experience the order taking cycle. This service proves to be very beneficial to the companies who have complicated product and services and requires providing information to customers.

Our Services and Their Features:

Ican BPO has the competence to answer all your telephone calls 24/7, we can handle inbound call traffic in tremendous quantity. Whether you are selling a single product or multiple products, we have order taking services that is scalable and customizable enough to handle all your needs. We can save your in-house cost of establishing a separate a call center for sale and order fulfillment.

Why Ican BPO?

  • We deploy the latest technology, expertise and a flexible workforce to tackle high volumes of calls with a personal touch.
  • We facilitate order taking service in which the consumer can directly talk to live person to place an order and thus helps you to increase sale.
  • With us you get guaranteed 24 * 7 * 365 support.

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Inbound-Order Taking Service

About the Company

Year of Establishment2009
Legal Status of FirmLimited Company (Ltd./Pvt.Ltd.)
Nature of BusinessService Provider
Annual TurnoverRs. 10 - 25 Crore
IndiaMART Member SinceJun 2012
GST27AACCI0804M1ZN

Ican was founded and started operations in early 2009 and has rapidly grown into a vibrant diversified company with a staff strength of over five hundred professionals spread across multiple locations. Ican has attained and maintains positions of leadership in its chosen businesses.

We firmly believe that irrespective of the industry, organizations that are proficient in acquiring, servicing and retaining the right customers excel in the long run. Managing customer relationships, fostering improvement and adding value to them is how ICAN enables organizations worldwide to constantly improve their business performance.

The growth of Ican is spurred by the spirit of the individuals who across levels to keep ahead of the rest, and constantly rise to the challenges that our businesses throw at them. We have a team of highly motivated and competent professionals that propel us to deliver the best possible work products to our clients.

Ican's principal Global Operations Hub is in Navi Mumbai in India. Ican occupies a physically walled and state of the art data secured facility with multiple redundancies in place. Many of Ican's diverse businesses are operated and delivered from this location.

Ican is an entrepreneurial venture and in turn promotes the same spirit of taking ownership and being accountable in its people. We are proud of attracting, retaining and growing some of the best talent across levels in our businesses. This along with our robust processes and abilities with harnessing technologies plus a 100 person years of senior management experience is what makes Ican a partner of choice for our clients.

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Seller Contact Details

Vinod Rao

Block A, Plot 145 / 6a
Midc
Navi Mumbai - 400710, Thane, Maharashtra, India

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