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Inbound Services

Inbound Services

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Our complete range of Inbound services are all aimed to establish excellent customer experience from the first interaction across all touch points, which strengthens relationship with our business clients.
It is proved over and over again that businesses with primary focus on customer care beats the competitions.
Our Inbound Services deliver highest level of customer satisfaction across all touch points – voice,
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Adway Info Private Limited

New Alipur, Kolkata, West Bengal
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Call +91-8048570114
Verified Supplier
IT / Technology Services
73% Response Rate
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Product Details

Product Description

Our complete range of Inbound services are all aimed to establish excellent customer experience from the first interaction across all touch points, which strengthens relationship with our business clients.

It is proved over and over again that businesses with primary focus on customer care beats the competitions.

Our Inbound Services deliver highest level of customer satisfaction across all touch points – voice, chat, email, mobile, onsite meetings , digital and social media. We appoint well trained and dedicated customer service representatives as point of contact to deliver excellent customer experience from the first interaction. Our capacities to operate 24 hours and 7 days a week , across multi channels of interactions by appointing multi lingual team members helps us to exceed customer’s and client’s expectations . Smart technologies helps in smooth call routing and recording all important communication and transactions. Technologies also help in reducing the customer wait time , call abandonment and cost per interactions. We establish a perfect 24/7 front office for our clients.

List of Inbound Services:
  • Enquiry and complaints Handling
  • Post Sales Support
  • Dispute Resolution
  • Order Taking or placing
  • Technical Help Desk

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Inbound Services

Company Details


About the Company

Year of Establishment2012
Legal Status of FirmPrivate Limited Company
Nature of BusinessIT / Technology Services
Annual TurnoverRs. 50 Lakh - 1 Crore
IndiaMART Member SinceAug 2012
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Seller Contact Details

Adway Info

26/3, Sahapur Colony East, New Alipur
New Alipur
Kolkata - 700053, West Bengal, India

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