Legal Status of Firm
Individual - Proprietor
Year of Establishment
2000
Annual Turnover
Upto Rs. 50 Lakh
Indiamart Member Since
Oct 2011
ISO 20001:2005 Certification
Type of Certification | New Certification |
Type Of Industry | IT and Consulting |
Type Of Service Provider | Consulting Firm |
Mode Of Report | Online |
Location/City | Pan India |
Standardization in IT service management considers system capacity, levels of management required when the system changes, financial budgeting, software control and distribution.
IT is essential to today''''s business, however, concerns are increasingly being raised about IT services, both internal and outsourced, not aligning with the needs of businesses and customers.
A recognized solution to this problem is to use an IT Service Management System (ITSMS) based on ISO 20000, the international standard for IT service management. Certification to this standard enables organization''''s to independently demonstrate to their customers that they meet best IT business practices. ISO 20000 consists of two main parts.
ISO 20000-1 is a formal specification and defines the requirements for an organization to deliver managed services of an acceptable quality for customers.
The scope of certification includes:
- Requirements for a management system
- Planning and implementing service management
* Planning and implementing new or changed services
* Service delivery process
* Relationship, Resolution, Control & Release processes
ISO 20000-2 is a Code of Practice that describes the best practices for Service Management processes within the scope of specification. The Code of Practice is particularly useful for organizations preparing for an audit against ISO 20000-1 or planning service improvements.
Who is it relevant to? ISO 20000 is applicable to any organization, large or small, in any sector or part of the world which relies on IT services. The standard is particularly suitable for internal IT service providers, such as IT departments, and external IT service providers, such as IT outsourcing organizations. The standard is already making a positive impact in some of the leading IT-dependent sectors, such as the business process outsourcing, telecommunications, finance and public sectors.
Benefits:
Some of the key benefits are listed below:
* IT service providers become more responsive to services which are business led rather than technology driven
* External service providers can use certification as a differentiators and win new business as this increasingly becomes a contractual requirement
* Gives ability to select and manage external service providers more effectively
* More opportunities to improve the efficiency, reliability and consistency of IT services impacting costs and service
* Certification audits enable the regular evaluation of the service management processes, which helps to maintain and improve effectiveness
* The certification process can reduce the amount of supplier audits, thereby reducing costs.
Product Details
Company Details
Product Specification
Type of Certification | New Certification |
Type Of Industry | IT and Consulting |
Type Of Service Provider | Consulting Firm |
Mode Of Report | Online |
Location/City | Pan India |
Product Description
IT is essential to today''''s business, however, concerns are increasingly being raised about IT services, both internal and outsourced, not aligning with the needs of businesses and customers. A recognized solution to this problem is to use an IT Service Management System (ITSMS) based on ISO 20000, the international standard for IT service management. Certification to this standard enables organization''''s to independently demonstrate to their customers that they meet best IT business practices. ISO 20000 consists of two main parts. ISO 20000-1 is a formal specification and defines the requirements for an organization to deliver managed services of an acceptable quality for customers.
The scope of certification includes:
- Requirements for a management system
- Planning and implementing service management
- Planning and implementing new or changed services
- Service delivery process
- Relationship, Resolution, Control & Release processes
ISO 20000-2 is a Code of Practice that describes the best practices for Service Management processes within the scope of specification. The Code of Practice is particularly useful for organizations preparing for an audit against ISO 20000-1 or planning service improvements.
Who is it relevant to? ISO 20000 is applicable to any organization, large or small, in any sector or part of the world which relies on IT services. The standard is particularly suitable for internal IT service providers, such as IT departments, and external IT service providers, such as IT outsourcing organizations. The standard is already making a positive impact in some of the leading IT-dependent sectors, such as the business process outsourcing, telecommunications, finance and public sectors.
Benefits:
Some of the key benefits are listed below:
- IT service providers become more responsive to services which are business led rather than technology driven
- External service providers can use certification as a differentiators and win new business as this increasingly becomes a contractual requirement
- Gives ability to select and manage external service providers more effectively
- More opportunities to improve the efficiency, reliability and consistency of IT services impacting costs and service
- Certification audits enable the regular evaluation of the service management processes, which helps to maintain and improve effectiveness
- The certification process can reduce the amount of supplier audits, thereby reducing costs.
About the Company
Established in the year 2000, our well defined Certifications Services assist in changing work cultures of the organizations as well as in inculcating quality in every sphere of operations involved at client's end. Our team of experts also strive towards further improving efficiency as well as profitability of organizations.
The solutions offered by us cover areas like ISO 9001:2008, ISO 10002:2004, ISO 13485:2003, ISO 14001:2004 Certification, ISO/TS 16949:2009 Certification, ISO 17025 Certification, OHSAS 18001:2007 Certification, ISO 20000-1:2005 Certification, ISO 20252:2006 Market Research, ISO 22000 Certification, ISO 27001:2005 Certification, ISO 29001:2007 Oil and Gas, SQC/SPC Certifications and HACCP.
Presently, some of the industries for whom we provide certifications services include Service Industries, Engineering, Pharmaceutical, Chemical, Food, Education, Hospital, Banking & Software and others.
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