ISO 9001 SME Standards Certification Council

ISO 9001:2015 specifies the requirements for a quality management system where an organization Needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements.
It is now the only standard in the ISO 9000 family against whose requirements your quality system can be certified by an external agency. The ISO 9001:2015 certification signifies a global benchmark in customer satisfaction, product quality, and leads to significant reduction in defect levels.
ISO 9001:2015 ensures that quality management is totally integrated and aligned with the business strategies of your organization. The Standard applied to theWhen a company has been satisfactorily assessed to ISO 9001, they will be able to display the certification Body’s logo on their correspondence and provided the Body is approved by the relevant agency an additional logo can be used. Sales and Marketing Benefits:
External Benefits
- The logos will increase the stature of the Company in the Market place and help to enlarge the customer base.
- It will satisfy the larger businesses that the company operates to a controlled system, which will result in fewer customer audits needing to be carried out to confirm the on-going commitment to getting it right first time.
* It will reduce one of the hurdles to entering an approved supplier list run by a potential customer.
* ISO 9001 is an international standard and it will open international doors not just those locally.
* The Quality manual even though not mandated by the standard and can be used as a sales and marketing tool, it will both describe the company
Internal Benefits * A properly implemented system reduces production errors and, in the longer term, leads to a reduction in necessary rectification work.
* The reduced rectification work coupled with a maintained list of suppliers and sub-contractors leads to reduced warranty work as the product becomes more reliable.
* The initial implementation will give the Company a one-off opportunity to fully assess its management systems to ensure they are efficient and effective. It will give the staff the opportunity to assist with the production of the system. This leads to staff to subscribing to the system and treating it as their own.
* The regular internal reviews required would make the Company look hard at itself to ensure there are fewer areas where errors could occur.
* Staff will be better aware of their responsibilities and the need to show customer care
* In certain areas the introduction of a suitable system could suggest to an insurance company that there is a reduced problem with regards to negligence and lead to reduced insurance premiums.
* It will provide an improvement in communications both internally and to customers.