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IVR Broadcasting Contact Center Solution
IVR Broadcasting Contact Center Solution

IVR Broadcasting Contact Center Solution

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Numbers have to be uploaded in the broadcasting campaign along with a voice file .
Broadcasting process :
- IVR will be played and customer listens to it with different options to choose from the IVR menu.It will prompt 2 options, if the customer presses 1 , then call will be routed to the agents logged in the call center in that particular campaign
- And if the customer presses 2 then call will hang up
-
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Avis E Solutions Private Limited

Sector 2, Noida, Gautam Budh Nagar, Uttar Pradesh
2.5/5
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2.5/5 ★★★★★ ★★★★★

Reviewed by 2 Users

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Nida ★★★★★ ★★★★★

06-May-19

A

Ajay Sharma ★★★★★ ★★★★★

17-December-18

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IT / Technology Services
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Product Description

Numbers have to be uploaded in the broadcasting campaign along with a voice file .
Broadcasting process :

  • IVR will be played and customer listens to it with different options to choose from the IVR menu.It will prompt 2 options, if the customer presses 1 , then call will be routed to the agents logged in the call center in that particular campaign
  • And if the customer presses 2 then call will hang up
  • Broadcasting Reports are available and can be downloaded in respect to connected and not connected calls. Basically it will be a CDR report

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IVR Broadcasting Contact Center Solution

About the Company

Year of Establishment2005
Legal Status of FirmLimited Company (Ltd./Pvt.Ltd.)
Nature of BusinessIT / Technology Services
Number of Employees51 to 100 People
Annual TurnoverRs. 5 - 10 Crore
IndiaMART Member SinceMar 2011
GST09AAFCA0753N1ZG
AVIS E Solutions (P) Ltd is a leading Telecom Products and Software solutions company providing solutions to the ITES, Corporates & Service Sectors . We were the first to introduce a comprehensive VoIP Contact Center Solution & have established ourselves as a leader in the "CONTACT CENTER SOLUTIONS " market. We have come a long way since then & have varied solutions --Contact Center Solutions/ IVR/ Voice Loggers / IPPBX I Virtual Office Connectivity / CRM & SMS messaging. We are an ISO 9001-2008 certified company & have a dedicated team of around 100 people spread over 4 locations for Product Development Customized Software Development & Services. Contact Unified Communications Suite, our flagship product was launched 5 years back and has been widely accepted & acclaimed.

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Seller Contact Details

Ms. Seema

C 106 Sector 2 Noida
Sector 2
Noida - 201301, Gautam Budh Nagar, Uttar Pradesh, India

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