Market Research

Navigant Technologies Private Limited was founded in 2002 with the single mission of delivering a high quality offshore alternative to worldwide businesses looking to outsource. Navigant is a state of the art futuristic international contact center, providing CRM Outsourcing services by integrating people, processes and technology, to focus on the customer.
Navigant brings together the best in people, process and technology to ensure delivery of the highest quality solutions. The Center has been handling Inbound and Outbound voice and web based outsourcing center for our customers across US, Canada, Asia and the UK, with a proven and highly redundant telecommunications platform.
Navigant Technologies exists to help you better understand and connect with your customers. We see ourselves as a strategic partner rather than a vendor. We engage with select clients for whom we are confident we can add value.
Navigant believes in establishing and maintaining long-term and high touch relationships. Well before a program is ever launched, we seek to understand your priorities as well as your relationships with your customers. We ask first - what do you want to accomplish? We will understand the drivers of your business and ROI requirements. These priorities will remain balanced with the program objectives throughout our engagement.
We customize our business to fit yours, We are flexible, responsive and easy to do business with. As a partner, Navigant is essentially an extension of your organization; we understand the intricacies of managing a growing business and take on new accounts in manageable stages that we know can be successful.
Our client's business is the driving force behind our services. We go to great lengths to understand their business and their culture, to become a seamless extension of their organization.