An ideal solution to monitor your company’s support/product success is to introduce a satisfaction survey to collect valuable customer feedback. Outbound calling could also prove to be one of the most effective marketing tools available. Whether you’re running for public office or conducting market research, the information garnered during outbound calls and surveys is often the most essential aspect to building a successful campaign. However, the manpower and equipment required for a staffed outbound call center well exceeds the budget of most small business owners.
One popular option for collecting this type of feedback is the Interactive Voice Response (IVR) survey. An IVR survey is a pre-recorded automated survey in which the customer responds to questions either by voice or by typing numerical responses using the telephone keypad.
All this can be collaborated with just a mere missed call. Simply flood the toll free number everywhere, ask your customers to give you a missed call and what you get is a systematic list of names, phone numbers and call-time windows. We help you craft an interactive script either promoting your product, service or candidate, or requesting information survey-style. You can choose to use one of our professional voice recordings or we can use a script provided by you.
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About the Company
Nature of BusinessService Provider
IndiaMART Member SinceApr 2014
UMS Tech Labs is the product development division of UMS Consultants, a Google Apps Authorized Reseller and Google Apps Implementation and Migration Specialists. UMS works with small and medium businesses, schools, colleges and universities to help them move on the Cloud. We give our clients a competitive advantage – functional, reliable and flexible computing through on-demand software (SaaS) with significant cost-savings.
With a special focus on Educational, Industrial and Media sectors , UMS specializes in consulting its customers in building Custom Strategies to go on the cloud.
UMS also develops its own SaaS based products. We are an Agile Company and strongly believe in Innovation, Synchronization and Perfection.