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Mystery Shopping Services
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Mystery Shopping Services

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Mystery Shopping is a primary research work wherein a Mystery Shopper acts as a customer to gather information about how business is being done at a retail outlet. The information gathered from mystery shopping is used to measure parameters such as customer experience, service quality, process efficiency, store hygiene and so on. The objective is to have a customer eye view of the retail outlet so that brands can identify
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Senapati Bapat Road, Pune, Maharashtra
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Mystery Shopping is a primary research work wherein a Mystery Shopper acts as a customer to gather information about how business is being done at a retail outlet. The information gathered from mystery shopping is used to measure parameters such as customer experience, service quality, process efficiency, store hygiene and so on. The objective is to have a customer eye view of the retail outlet so that brands can identify areas of improvement.How we will

Our Mystery Shoppers share specific, actionable insights to us in real-time, which are audited and finally shared with clients for internal reviews and corrective measures. Mystery Shopping provides an insight into what happens when hard won prospective buyers are in contact with your sales and customer service teams. It also lay-bare the areas of improvement both for quality of deliverable and its delivery channel.


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Mystery Shopping Services

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Nature of BusinessService Provider
IndiaMART Member SinceJul 2017
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Rupal

3025/8, 4th Floor, Shrinidhi Chambers, Opposite Old Passport Office
Senapati Bapat Road
Pune - 411016, Maharashtra, India

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