If your office is a "front-line" office with direct "employee-to-customer" service, your office and building should be designed according to Security Service guidelines.
If your agency does not have security procedures in place, the head of your agency may want to ask our company to conduct a physical security survey to ensure that employees are working in a safe and secure environment.
Before requesting a security survey, your agency may want to do a "crime assessment" of the risks you and your coworkers may encounter in your workplace. Are your customers likely to experience high levels of stress or tension? Do members of the general public who come into the office tend to be argumentative? Have there been threats or incidents of violence involving the public in the past? Or have Federal employees themselves become violent or threatening?
Here are some general suggestions that may increase your security:
Install key-card access systems at main entrances and on other appropriate doors.Issue access control badges, with recent photographs, to all employees and authorized contractors.Upgrade perimeter control systems with intercoms and closed circuit monitoring devices.Keep master and extra keys locked in a security office.Develop crisis communication among key personnel and security office involving intercoms, telephones, duress alarms or other concealed communications.Have a back up communication system, like two-way radio, in case of phone failure.Locate executive offices near the inner core of the building to afford maximum protection and avoid surveillance from the outside.Arrange office space so unescorted visitors can be easily noticed.Have staff follow strict access control procedures, don' t allow exceptions.Keep important papers locked in secure cabinets.Keep offices neat and orderly to identify strange objects or unauthorized people more easily.Empty trash receptacles often.Open packages and large envelopes in executive offices only if the source or sender is positively identified.Keep closets, service openings, telephone and electrical closets locked at all times. Protect crucial communications equipment and utility areas with an alarm system.Avoid stairwells and other isolated areas. Try not to ride the elevator alone with a suspicious person.Don't work late alone or on a routine basis.Keep publicly accessible restroom doors locked and set up a key control system. If there is a combination lock, only office personnel should open the lock for visitors.