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Software Support

Software Support

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We understand that our responsibility doesn't end after the Implementation Phase. We make sure to assit our Clients with the operational support of our Softwares as and whenever required. Our primary objective is to support our Application users so as to give them a feel of comfort and ease while opearting any of our Applications.
Our Application Support Team comprises of people with specific set of skills to
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EPS Infotech

Pardeshipura, Indore, Madhya Pradesh
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IT / Technology Services
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Product Description

We understand that our responsibility doesn't end after the Implementation Phase. We make sure to assit our Clients with the operational support of our Softwares as and whenever required. Our primary objective is to support our Application users so as to give them a feel of comfort and ease while opearting any of our Applications.
Our Application Support Team comprises of people with specific set of skills to understand and troubleshoot the issues of our end clients. The different modes of application support followed by us are :
1. Voice Support (Inbound and Outbound) : We have dedicated resources allocated to different softwares based on the technical and domain expertise of our team and the varied project requirements. Our support setup facilitates our clients to have a dedicated call in numbers with cost effective support solutions. We are equipped with the Customized CRM Softwares, Calling Softwares like Avaya, Apsera & Remote Connection Softwares.
2. Email Support : We provide Client Specific support email ids for our different Softwares. Our Team puts in the best possible efforts to maintain the response, resolution and escalation of Client Mails at different levels as per the Project requirements.
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Software Support

About the Company

Nature of BusinessIT / Technology Services
IndiaMART Member SinceMar 2018
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Seller Contact Details

Manager

C/o Pearls Computers 17 / A Electronic Complex
Pardeshipura
Indore - 452010, Madhya Pradesh, India

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