Legal Status of Firm
Private Limited Company
Indiamart Member Since
May 2015
Support Help Desk Services
The ability to supply customers with high-quality technical support can be a key differentiator for your product. Many small and medium-sized organizations find themselves having to use expensive development resources to provide the level of support needed, preventing them from working on revenue generating projects.
The service will be custom-designed around your requirements utilizing ITIL standards and covers:
Customized online support system and knowledge base that provides a single point of contact for all support and total incident management.SLA based on your priorities.In-depth and regular reporting enabling you to identify product areas that may need attention.We provide first line technical support for many of our customers’ products delivering a seamless and high-quality service for the end user.
Product Details
Company Details
Product Description
The service will be custom-designed around your requirements utilizing ITIL standards and covers:
Customized online support system and knowledge base that provides a single point of contact for all support and total incident management.SLA based on your priorities.In-depth and regular reporting enabling you to identify product areas that may need attention.We provide first line technical support for many of our customers' products delivering a seamless and high-quality service for the end user.
About the Company
It is our strong leadership team with world class exposure, combined with deep industry know-how and experience that allow us to provide a rock solid operational performance and in-depth functional expertise. With a focus on our clients brand projection and customer experience, we adopt work smart policy to develop and deliver innovative products for customers that will optimize performance and improve productivity.
Beyond our operational excellence, we provide new ways of doing things that enable our clients to achieve their desired business outcomes. Expert in understanding key trends across major geographies and sectors, both public and private, we leverage analytics to develop the right strategy and solution to exceed the expectations of your customers. Our solution will always focus on making customer delight, reducing the cost-to-serve, and increasing your revenues.
Our culture at ADS is built on mutual collaboration and cohesive team work to provide outstanding, solutions with quantifiable business benefit. We are creative and adhere to a “same-side of the table” philosophy. Working with you, we can help you transform your business operations, make them more efficient and effective. Our value based approach helps mitigate your risk, enhance your brand reputation with your customers, investors and regulatory bodies.:Best practicesTechnology intelligence and forecastingSystemic innovationCross-functional synergy opportunities, etc.
Seller Contact Details
Ground Floor 2a, Srk Colony Shiva Sadan West Marredpally, Shiva Sadan, Srk Colony, West Marredpally Hyderabad - 500026, Telangana, India