• Co-ordination with third party vendors for AMC and Warranty Support. • Follow-up with vendors for resolution of hardware and software problems. • Tracking inventory of parts issued to vendors for repairs and replacements. • Ensure compliance with the agreed service level by vendors. • Vendor Service Level Agreement performance report.
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At the outset let us introduce ourselves as the Service Providers for Information technology and Office Automation products. We also maintain a Network Consultants department, which involves in the design, implementation and maintenance of Local Area & Wide Area Enterprise networks for its valued customers.
