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Rescue Click Private Limited - Service Provider of appointment setting services, customer answering services & inbound call center services in Mumbai, Maharashtra.+ Read More

Nature of Business

Service Provider

Legal Status of Firm

Limited Company (Ltd./Pvt.Ltd.)

Annual Turnover

Rs. 1 - 2 Crore

GST Number

27AAGCR4684L2ZP

Appointment Setting Services
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Appointment setting for B2B or B2C area where we specializes in increasing sales for clients by cold calling, generating leads, setting qualified appointments for their clients with their end customers and dealers. The qualified appointments, in turn assist the company in acquiring new customers & clients. O2R appointment setting service specialize in many techniques of lead generation like social media researching, targeting new customers, reaching out through various modes and channels, negotiation, & also network building.
In order to achieve business growth in today’s highly competitive market is no more a simple task. Appointment setting services in a right and professional way is a very effective tool for all small and large scale companies to gain business growth and greater market share. O2R appointment setting services set the platform for the initial pitch for sale of your product or service. We employ with our prospects at the early stages of the sales process, assisting them evaluate their need of a particular product or service and giving information on product pricing, features and usability. O2R ensures and works towards to bring you closer to conclude a sale and help your sales staff to get involve only with potential leads. O2R’s appointment setting services are closely handled by the expert people with a ability for sales. We help you to get a very powerful channel for sales promotion. Outsource appointment setting services to O2R and save your time and resources and focus on your core business.
O2R Appointment Setting Outsourcing Services Will Provide You an EdgeAfter spending 11years looking for appointment setting services for our business we realized that there is gap in generation of quality appointments between the large start up cost, long term commitment and general lack of control or understanding , what’s happening with our campaign. Call center, data provider and limited budget and the need to deliver appointment for the management team make this task overwhelming. As we have learnt each step of lead generation process, we adopted best practices and resources to create a no pressure environment for all from small to medium size business to experiment, once successful to replicate the growth. Our focus is the relationship with the key bridge between the client and the agents. Understanding the challenges of sales agent job managing and training our sales agent on a daily basis are key building block for our successful and sustainable campaign
Advance Lead Generation:Making it very simple, instead of making cold calls for your business, we work behind the lead generation process and encourage the efficiency of your sales team.
Desired Resources and Costs:O2R’s B2B and B2C outsourced appointment setting services will save your resources like infrastructure, sales personnel training and development. Not only that it gives you exceptional cost savings for all small or medium size firms.
Round the clock Operations:O2R operates 24/7 in order to provide benefits to the organizations that function cross multiple time zones.
Results Oriented:O2R’s sales appointment setting team agents are having 3 to 5 years sales and lead generation services experience. We have potential to deliver the best result for our clients.

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Customer Answering Services
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O2R have an Experienced Team Setup. These are totally trained agents who are extremely dedicated in taking calls with care and provided norms. The agents empathy level is what keeps them build rapport on call and make customer feel comfortable from the beginning. And they know how to greet once the call is in. The staffs are dynamic to understand the customers basic need and know what to say when passing on any relevant information. So there is no wasting any time while passing any data to the customers. Once you have outsourced your back office & Gate keeping responsibilities to O2R, you can be rest assured to have saved on time, money and your efforts. O2R pays a very close attention to all the client calls and there is no worry in matters of missing out on essential calls, Data or Information. We can also setup a system known as Interactive Voice Response. This is the technology to make sure routing calls to proper agents or department is smooth with all recordings. O2R is a best leading call center in mumbai. Our IT Experience with not only help you build relation with your customer but also retain your client attention.

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Inbound Call Center Services
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O2R’s Inbound Call Center Services mainly focuses on maximizing business growth and profits for our customers. Our Inbound Call Center Services are based on quality product and industry knowledge garnered over the years of experience that we detached in the offshore call center services industry. Our experience in inbound call handling motivates us to accomplish the requirements of our call center customers.
We have experience and expertise in providing inbound call center outsourcing services to global customers in different industries, such as travel, real estate, airlines and banking. Outsource inbound call center solutions to O2R and get benefit from strategic contact center services that help you achieve your business targets and stay ahead of competition.

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Lead Generation Service
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Lead Generation Service

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O2R is as leading call center in mumbai, We provide Lead Generation Service to all level Business. A lead mainly is the contact information and also the demographic info of a customer who is interested in a specific product or the service. There are several types of leads in the lead generation market in which two of them are: marketing leads and sales leads.

1. First and foremost the client list support provided to.2. The agency or call center should be well aware of the portal you use.3. Result oriented presentation4. Have to have transparent reporting capabilities5. An outstanding team of Administrators, Team leads, Mentors & Quality Management6.Qualities to look for in a marketing agency or call center to outsourced lead generation thing

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Technical Support Outsourcing Service
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At O2R technical support centers, technical support for IT devices like computers, Printers and Internet Problems Troubleshooting we have a long book Experience in the same. We are a Geek On Click LLC based in Tampa Florida with our website  We are a Technical support Provider since 2012 and have customers from USA & Canada specially. O2R has proven its capabilities in strategic call center voice and non-voice technical support outsourcing, thru Remote and offshore from our Operational Call Center.
We can also work on Ticketing System for the support. We have skills to monitor live server and fix the issues online without disturbing your current workings. Technical support outsourcing involves the voice or non-voice technical support function from a vendor or an OEM to a third party support or an external service provider.
Our technical services include:
Virus & Spyware RemovalPC optimization for better and faster performanceOperating system issuesSoftware & Driver Updates on your PCDisk DefragmentationSystem restoreApplication proper functioningInstall upgradesAntivirus InstallationPrinter Set UpWireless Router & Networking along with SwitchesAdding new peripherals like Printer, Ipod, digital camera, scanners etc.

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Telemarketing Service
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Telemarketing Service

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Telemarketing (sometimes known as inside sales, or telesales. It is a method of direct marketing in which a salesperson solicits prospective customers to purchase products or services, either over the phone or through Web conferencing appointment scheduled during the call. Telemarketing can also include recorded sales programmed to be played over the phone via automatic dialing which is known as avatar.
O2R is leading call center in mumbai which provide excellent work and Clients satisfaction across the Globe. O2R has setup all latest technology to work efficiently with well professional Employees. We Generate Leads for Sales & Marketing.OutSource 2 Rescue aims to be a leader in providing profitably services. O2R goal is to build good reputation company and to reach all around the world.

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Telephone Answering Service
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With our dedicated outsourced phone answering service you are benefited from our expertise voice based call centers, call answering service, 24/7 call center or message center service. Our tools and method bring about surprising reduction in cycle time for sourcing events, along with complete transparency and visibility into the sourcing and management process. Our outsourced telephone answering service assist different industries and we support them through every stage of the BPO lifespan, with a proper planning and execution to the management and improvement.
We assist almost all kind of outsourced phone answering service- it may be live web chat, credit card processing, catalog order taking, and product answering and order entry.So, if you plan to set up an International, web based, a voice based, 24 hours live call center in India, we are right here to serve you.
How does a phone answering service work?
A phone answering service replaces the IVR or automated voice message system. Besides it relies on a live operator to answer calls at any time of the day. It requires trained operators to answer the calls of the customers. Phone answering services minimize the turnaround time for a call to be put through and reduce the automated part of it and make it much more personal and effective to the customer’s needs.Outsourcing telephone answering service to O2R gives you the following benefits:
Cost effectiveOur phone answering services are very reasonable in price. There are unbeatable benefits you achieve of your potential calls.Cost effectiveOur phone answering services are very reasonable in price. There are unbeatable benefits you achieve of your potential calls.Skilled and Experienced OperatorsOperators are trained in such a way that your customers will get a feeling as if they are talking to the main company’s agent.Advance TechnologyEquipped with all kind of advance technology our operators can handle calls more efficiently and effectively. Power backup system in place to ensure no loss of work in case of emergency. Outsource telephone services to O2R to take care of your telephone calls while you can focus on your core business. Your phone answering service will be outsourced to highly expert professionals who are focused and ready to deliver with quality and customer satisfaction.

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O2R Services believes in awesome customer service with 100% satisfaction. The Best of the service we provide to your customers will definitely enhance your level of revenue income. To keep the business going it is necessary that you are friendly and pleasant with the customers. We use our Customer Management Portal or your given portal to manage customer service delivery.
  • The Customer Management method will boost up for you to have the best of the client data & Information.
  • We will also keep you up-to-date with recent needs of the customers.
  • Our Impeccable customer service will surely boost up your sales and help retain the going customers.
  • The Information we will deliver about the customer will help you to Judge the nature and behavior of the customer.
  • Our Proven system even keeps track of the profit data both in relation to product and customer if allowed by you.
  • In totality, the Customer Management enables you stay near to your consumer and identify proper necessities.

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