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Sam Appliances

Sam Appliances Service, a real defination of after sale service in consumer durable industry, was established in 1st december, 2004. Presently, there are 12 workers and staffs. Now we maintain our service centre with proper infrustructure. We have two computers connected under broad band connection and all required tools (CFC, Non-CFC gas charging unit), related with home appliances technical works to provide better service and run the office environment smoothly. We attending 97% customer complaints within 12 hours and completing 72% complaints within 12 hours. Retention of the man power is 100%. We started as authorised service centre of Videocon group since beginning for only Videocon brand appliances products. Now we provided service for new brands like, Electrolux, Kenstar, Kelvinator and Akai also.

Factsheet

Basic Information

Nature of BusinessService Provider
Company CEOanol mukherjee
Year of Establishment2004
Legal Status of FirmIndividual - Proprietor

Our Mission

Our mission to serve our beloved customer better than the best for their precious appliances products like washing machine, refrigerator, microwave oven etc.

Our Partners

The Videocon group emerges as a USD 2.5 Billion global conglomerate continuing to set trends in every sphere of its activities from a conference room sized assembly line in 1979. Videocon enjoy a pre-eminent position in terms of sales and customer satisfaction in many of our consumer products like Colour Televisions, Washing Machines, Air Conditioners, Refrigerators, Microwave ovens and many other home appliances, selling them through a Multi-Brand strategy with the largest sales and service network in India. Refrigerator manufacturing is further supported by our inhouse compressor manufacturing technology in Bangalore.
Electrolux is committed to developing products that are highly innovative, yet thoughtful and intuitive. In order to design appliances thoughtfully, they must be imagined by people who are in tune with our life. This is how we make products that make you say, "They were thinking of me." Electrolux is a world leading international appliance company. We are a part in the daily life of hundreds of millions of families around the world. Each year, some 40 million consumers in more than 150 countries choose our products, such as cookers and cooktops, ovens, fridges and freezers, dishwashers, washing machines, tumble dryers, room air conditioners and vacuum cleaners. That translates to two products bought from us every second, every day of the year.
Kenstar is a brand of home appliances by company Kitchen Appliances India Limited. It makes kitchen appliances, TVs, Air conditioners, air coolers and health appliances. It is a subsidiary of Videocon group.
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