Sky Hill Engineering

With a methodology honed over years of deploying OpenText ECM for enterprise or departmental use, OpenText consultants orchestrate the strategic planning, implementation and governance of OpenText ECM solutions, or deliver rapid implementation and upgrade services to accelerate your return on investment.

Our consulting group can help you build solutions that enable you to leverage your investment in our technology, and in existing enterprise systems. As consulting engagements, Service Packages include tasks and deliverables as defined on a per-engagement basis. The implementation of these service packages can range from simple modifications to meet specific departmental needs to enterprise applications that integrate with multiple existing systems.

OpenText's Global Services Implementation Framework provides the proven methods, procedures, and guidelines to successfully roll out Enterprise Content Management solutions.

Operational Modeling is a business first approach to help you optimize your use of OpenText ECM. During this engagement, a Global Services consulting team will work with you to understand how your business operates and identify how to apply OpenText ECM to improve efficiency and productivity. This analysis is completed using a role-based survey of the information and processes within your organization. During this analysis we will help you to define and streamline the ways in which different types of users find, organize and publish corporate information.

Companies today face the difficult challenge of maintaining performance while operating in an increasingly risky and regulated environment. To ensure success, organizations must manage their business processes and information systems. The key to maintaining profitability and compliance depends on how well you maintain control. OpenText's Governance Assessment Package gives organizations the critical insight they need to delineate a clear policy and good practice for internal controls and governance initiatives.

The User Experience Service Package defines a user-centric approach that helps OpenText customers optimize their use of OpenText ECM. Different types of users interact with each other and find, organize and publish information in different ways. To encourage adoption of your system and optimize productivity, you need to create positive user experience. This involves meeting the exact needs of users by giving them easy and intuitive access to all the information they need to accomplish their tasks.

System Design involves the analysis, design, and configuration of the necessary hardware and software components to support your solution's architecture. The five major components of System Design include: the Information Model, Community Model, Security/Permission Model, System Integration, Workflow, and Technical Architecture.

A successful enterprise is one that effectively manages content and empowers its people to collaborate to achieve identified business benefits and significant competitive advantage. Increasing user adoption is critical in achieving this success.

Perhaps you are interested in an installed system, need time to build your hardware requirements, but want to get your project up and running immediately. As well, you may be faced with the additional challenges of getting support from internal IT resources or have budget restraints.

OpenText document management software products reduce time spent managing documents and projects and improve productivity by making content easier to find. These products reduce risk by enabling effective governance of corporate information; at the same time, they ensure that information accessed through a central knowledge base is current and approved. In short, an OpenText document management solution unites documents and business processes for greater efficiency and compliance.