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Infrastructure Services

Prominent & Leading Service Provider from Mumbai, we offer Rooms & Wards Services, Radiology Services, Pathology Services, ICCU Service, Medical Records Services and Patients Services.

Rooms & Wards Services
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Rooms & Wards Services

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Surana Hospital & Research Centre brings together highly skilled professional and the latest advancements in medical technology. Our goal is to build lasting relationship with people. We believe that the healing process is as much about personal care as medical attention. It's this conviction that drives us at Malad's first ever private cardiac & multispecialty hospital.

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Radiology Services

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It is amongst the most modern radiology service accessible in the western suburb, with equipment that is faster and capable of conducting a wide range of examinations with a higher degree of detail.
 

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Pathology Services

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The science of Pathology deals with all aspects of Medicines with special (reference to essential nature, origin, causes and subsequent development of abnormal conditions). These are examined through the study of gross and microscopic changes of cellular and tissue level.
 
Pathology Department
·           We are one of the few advanced hospitals, which has its own Blood Storage unit, which makes the availability of blood easy & prompt & helps in saving lives during emergencies.
·           Breakthrough in laboratory investigations by latest and fully automated analyzers.
·           Precise and accurate reporting as per International Standards with charges at par with other laboratories.
·           Strict monitoring of day-to-day Quality Control Techniques.
·           Availability of a wide spectrum of routine as well as special tests.
·           Comprehensive and extensive health check-up schemes at concessional rates under one roof.
·           Fully automated dry-chemistry analyzer
·           Automated nephelmeter
·           Instant Ion Selective Electrode for Electrolytes
·           Fully automated Chemiluminiscent Immunoassay analyzer
 
Surana hospital’s Pathology Lab generates over 250,000 test results every year for its own patients, as well as for area hospitals and clinics and physicians’ offices throughout Malad. The Pathology Laboratory at the Surana Hospital Malad, is a full service laboratory operating 24/7 to provide the highest quality test results to meet patient and physician needs.
 
Path Lab Team - The Surana laboratory has a team of over 30 full-time qualified staff.
 
The Services offered include :
Biochemistry, Hematology, Transfusion medicine, Microbiology, Molecular Biology, Histopathology, and Cytology.

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ICCU Service

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The Department of intensive Care has 20 beds in all.
The team comprises Intensivist from both anesthesia and medicine field, in order to tackle all sorts of acute, emergency and critical care pathology. There are resident doctors, qualified and trained nursing & paramedical staff to give the best possible care.

Facilities available -
•    High-end monitoring systems from Philips to check nibp spo2 ecg heart
      rate, Etco2 cardiac output arterial pressures etc
•    Bedside EEG, EMG –NCV studies, 2D Echo, Sonography & Doppler
•    Sledghaemoldailsyis ,iabp , temporary pacemaker etc
•    State of art  ventilators-both for invasive & non invasive ( bi pap/c pap)
      ventilation
 
Services available
Intensive care unit caters to patients from different specialties like General medicine, General surgery, Orthopedic surgery, Gynecology & Pediatrics and Super specialties as Cardiology, Gastroenterology, Nephrology, Neurology, Cardio Thoracic and Vascular Surgery, Urology, Neuro Surgery, Plastic & Pediatric surgery.The Department of intensive Care has 20 beds in all.
The team comprises Intensivist from both anesthesia and medicine field, in order to tackle all sorts of acute, emergency and critical care pathology. There are resident doctors, qualified and trained nursing & paramedical staff to give the best possible care.

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Medical Records Services

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To obtain a copy of your medical records at Surana Hospital, you must submit a written, signed and dated authorization form. Download the English (PDF) version of this form.

To avoid delays, your signed release form must include the following patient information:
  • Name (or patient’s name)
  • Date of birth
  •  Hospital ID no
  • Pan card no / Passport no
  • Medical record number (your “Blue Card” number or Surana Hospital patient number)
  • Dates of service and treatment at Surana Hospital
  • Your address or the address to which you are sending medical records
  • Your telephone number
  • Your signature
  
Medical records can include medical history, pathology, radiology, lab reports and operative reports, which will be sent by mail to the address you provide. To obtain copies of radiology images or films, please contact the Radiology Imaging Services Center directly at 280 50 100. Please be aware that a fee may be associated with your request, and you should allow up to 15 days for processing.

If the patient is a minor or is not competent to give consent, the signature of a parent, guardian or other legal representative is required. For recently deceased patients, the request must be accompanied by documentation proving you are the patient’s next of kin (death certificate with name of INFORMANT or probate document assigning administrator). Additional authorization may also be required for release of specifically protected or privileged information. Contact the Release of Information Unit at 280 50 100 with specific questions.

For urgent medical record copy requests, patients can visit our medical records copy office conveniently located on the hospital's main campus on the base level. If you have any additional questions about how to request or obtain a copy of your medical records at Surana Hospital, call the Release of Information unit at 280 50 100.
 

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Patients Services

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Surana Group of Hospital always focuses on utmost satisfaction for the patients and giving them a friendly environment during their visit. At Surana Hospital, utmost care is taken for admitted patients and highest standard of efforts are put in by the staff to enable the patient to recover at the earliest under the expert care of the best of clinicians and the dedication from trained and highly qualified nursing staff available round the clock.

Keys to remember for smooth hospitalization:

•    Registration and Admission
•    Billing And Payments
•    Discharge
•    General Information
 
Admission
Before Admission -
•    Kindly contact the admission counter and provide them with the details e.g.
     Date of Admission, Treating doctor, and Preference class of accommodation.
•    Please speak to your conerend doctor for the approx. expenses for your
     treatment and deposit at the time of admission.
•    On the date of admission please reconfirm from the admission counter for
     reservation of bed incase if you do not get a call from the Admission desk.
•    Payments are to be accepted either in  cash/DD or debit cards/ Credit cards of
     all major banks.
 
During Admission -
•    Patients would be  admitted either through  consultant doctor’s reference letter
     or in case of emergency with letter from the Casulty officer.
•    The deposit amount has to be paid according to the rules, within 24 hrs in case
     of emergency. The amount will vary based on the type of accommodation.
•    In case of cashless insurance scheme a prior approval has to be sought
     before admission , in case of emergency there will be a deposit for cashless
     patients till the sanction is sought which will be refunded if tpa claim is
     approved.
•    Please speak to the cashless desk for details on the same
•    In case of a corporate wherein deposit free admission is apllicable a letter
     from the concerned corporate and the identity card for the same is to be
     intimated at time of admission.
•    No claims will be registered under cashless or corporate after 24 hours of
     hospitalization.
 

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Out Patients Services

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The Out Patient Department is located on first and second floor of the hospital. We cater to an average 6000 patients monthly.

OPD Clinic:
•    Please speak to your concerned doctor for his timings.
•    General Hospital O P D is from 9 am to 6 pm
 
Appointments:
•    For appointments call 022-33783368, 33783300.
•    All patients need to be registered prior to consultation. The registration
      fee (one time charge) is Rs. 50/- only.
•    If you have been registered previously, kindly quote your regt number
      while taking appointment
•    In case you are a non - appointment / walk-in patient, you may have to
      wait till patients with appointment are done.
 
Facilities Available:
·         Pharmacy and Allied Services
·         Lab Investigations
·         Radiology investigation like X-ray, USG Colour Doppler, CT Scan
 
Billing & Payments
•    OPD charges are to be paid to hospital billing counter.
•    Follow-up consultation is valid for 30 days from the date of first
      consultation.
•    Billing for the consultations and all other OPD procedures and
      investigations is done at the OPD billing counter.
•    Payments/Deposit are accepted in cash / credit card/pay order/demand
      draft in favour of “Surana HOSPITAL RESEARCH CENTRE”. Payment can
      also be done through RTGS ( for bank details contact the billing
      department )

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Pharmacy Services

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Pharmacy at Surana Hospital is located on the ground floor  and is open 24/7. All medicine needs are taken care at our day and night Chemist Shop. Strict quality control ensures that medicines at the shop are completely of highest quality. we house ALL major drugs necessary in the medical treatment, the patients and their relatives can easily access to the drugs anytime from our pharmacy on the ground floor

Our pharmacy is 24 hours staffed only by registered pharmacist.

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Ambulance Services

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State of the art high end fully equipped Ambulances are available at our hospital. They are fully equipped to handle most complex emergencies and are available to our patients 24 hrs of the day. These ambulances are handled by experienced clinical and paramedical staffs thoroughly trained in handling emergency and disaster situations. They are fully equipped with high end ventilators, syringe pump, monitors, pacemakers, shock machines etc.

Area Coverage of our Ambulances:
•    Western side: upto Virar
•    Harbour side: upto Panvel
•    Central side: upto Kalyan

A request for ambulance can be made by calling on 022 3378 3378.
 
**Conditions apply
Hospital shall not be responsible for following:
-        Technical problem/failure of equipment/ breakdown of ambulance.
-        Any traffic jam, wrong address given & deadline to be reached.

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Our goal is to encourage people to take simple steps for a longer, healthier and happier life. Scheduling a Health Check-up is the first step to taking time for yourself and putting your own health care needs first.
 
Taking prevention is a key step towards healthy and hearty life. Preventive health checkups are imperative for one and all because,

•    You may appear fit and healthy from outside but still each one of us is at
      risk. When we are young, we don’t associate ourselves with diseases but
      in today’s times of excessive work pressure and lives full of stress,
      diseases pry on us constantly
•    You smoke, drink and do not exercise. Such unhealthy ways of living
      contribute immensely in alluring fatal diseases like heart ailments, certain
      cancers and other lifestyle diseases
•    Your family history of diseases plays a vital role in designing your health
      status. If your parents or other close family members have history of
      heart disease, diabetes or high blood pressure, then the chances of you
      getting the same increases manifold
•    Some diseases do not exhibit pronounced symptoms and lay hidden for
      a long time inside the body. By the time, symptoms start to appear, the
      disease may have reached to an extensive stage
 
To avoid such a situation, all you need is –
healthy food, proper exercise and regular preventive health checkups. Preventive health checkups give a complete picture of the functioning of your vital organs.

Early detection of diseases through a preventive test not only saves life but also shields the person and his family from going through immense physical, emotional and financial turmoil.

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Diagnostic Services

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The Department of Radiology and Imaging is state of art facility managed by a team of Senior Radiology Consultants with cumulative 30 years of experience in Clinical Radiology. The Department is situated on the Second floor of the Hospital and is staffed by a huge team of well experienced Radiology, Technicians, and nursing staff.

Facilities Available
·    X-ray : High end Digital X ray machine from Siemens.
•    CT scan 64 Scan Philips brilliance one of the most advanced
      Ct machines in Mumbai.
•    Ultrasound- two high End Ultrasound machines from Philips which are
      modern and latest in the field of imaging.
 
Services Available
•    Digital Radiology including Conventional Radiology and Radiology
      procedures.
•    Routine Sonography and Colour Doppler including interventional
      procedures and elastography and contrast imaging.
•    Cardiac and whole body CT scan including Interventional procedures.

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Dialysis Centre Services

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The Dialysis Unit is situated on 2nd floor & it functions round the clock for patient care on outpatient basis. On an average 40 dialysis are performed everyday. A team of well-known Nephrologists and nursing staff look after this department. Asepsis is strictly maintained and monitored.

Facilities available
•    5 State of art, latest dialysis machines.

Services available
•    Hemodialysis: About 5 machines for hemodialysis, 2 stations in AKD and
      remaining for ICU and ICCU

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Ot Complex Services

Ot Complex Services

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