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Systems Dynamics (Software) Pvt. Ltd.

Thaltej, Ahmedabad, Gujarat

| GST  24AADFS3429G1ZE

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Knowledge Management System

Leading Service Provider of Ensemble Services and Process Model & Work Flow from Ahmedabad.

Ensemble Services
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Ensemble Services

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Ensemble comprises of several components, which work in concert. These components belong to diverse disciplines – Business Modeling and Organisation Modeling Knowledge Management System (KMS) Intelligent Communications and Task Management System. It aims to integrate and anchor all media objects in a business model that is created and managed by the CEO/top management – coupled with this it provides an intelligent & enriched messaging system for everyone. There is no comparable tool in the market today.
Salient features:
Business Model: Senior management can create, modify and maintain the Business model with the help of Ensemble. The first step is to define the high-level process model that depicts the purpose of the organization and the major processes that are needed to support it. The second step is to define the logical organization model in which the business units are named according to the “major functions” they are meant to perform (e.g. production, finance, research, market etc). The physical organization is mapped into another physical organization model – this helps to know about all the offices and facilities in different geographical addresses. The third step is to create an employee repository and map the employees into the organization model. The fourth step is to create an interaction model in which all processes are assigned to employees with roles and responsibilities. The business model is thus built in several iterations and it could be done over several months and refined over even longer periods. The share ability of information in the model is controllable and it tremendously enhances the understanding of the business among the employees. The business model being a shareable resource helps to unify the views of employees regardless of their number. The power of the simple tool comes from the fact that it is easy to manage and share despite its large size – even mid-size companies with few products or services can have thousands of processes, dozens of business units and thousands of employees. The same information when maintained in word documents becomes useless within months, as has been the experience of many organizations that often engage expensive consultants to produce them – this is because of difficulties of maintenance and stretchability.
Repositories: Virtually all objects of interest to a business are organized in structured repositories. These comprise – products, services, people and organizations (customers, suppliers, regulatory authorities, resource persons), forms (every single form is numbered for unique identification and mapped to processes it is designed to support), problems, ideas and issues. For e.g. Product specifications could include drawings or pictures in addition to text. All objects in these repositories are populated through security and authorization.
Workflow: The routine procedures are converted to workflows by connecting processes from the process model with additional information of events that trigger a workflow, decision trees and outcomes. Each person assigned workflows can view the pending, ongoing or completed workflows.
Tasks and calendar: Users can maintain a list of personal tasks – either one time or recurring type. These are the tasks that people have to remember do besides the routine workflow tasks. Ensemble will then remind the users about all pending tasks.

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Process Model & Work Flow
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The tool empowers employees through knowledge sharing and enabling intelligent communication in a well-defined and managed working environment.
Work Flow Management leverages IT in a strategic way. It aligns collaborative efforts of all individuals in an organization. It is a very power tool that helps to plan and communicate business policy, responsibility allocation, managing work assignments, improving business practices, communication tracking, process and organization modeling and knowledge management.
In the WFM you can define any of the business processes, steps and checkpoints. This helps enforce standards and monitor them. It is possible to define flexible workflows that may not follow a standard pattern but change dynamically depending upon outcomes of each constituent process or decision variable. It is possible to build and share templates and customize – this saves time and yet preserves good practices. The program sports a personalized Dash Board with counters and alerts for messaging, tasks and workflows. It has convenient ways of writing memos with multiple pointers to objects of interest, product, process, problem, issue etc., which are selectable from managed hierarchical lists. Memos can have multiple attached objects. The program uses pointers for sharing the same memo or object without replicating files and bloating storage which is the bane of many prevalent systems. Managers can get traction with their staff, manage business processes, priorities and work lists with advanced reporting facility.
Core Benefits
  • Standardisation and monitoring of business processes
  • Advance reporting for business process, performance and management
  • Generalized building blocks – define simple to complex workflows which are done in seconds or in weeks
  • Dash board to draw attention to important things
  • HR allocation and team management with performance monitoring for each process
  • Customization and updating facility of business process
  • Multiple activation and termination point settings for workflows
  • Task sharing help remind and mitigate risks due to forgetfulness
  • Web enabled program
  • Time duration and timeline management facility for each process and workflows
  • Quality of collaboration improves
  • Messaging through SMS or conventional email also supported
The above benefits ultimately result in a superior working environment in which people feel empowered and try to contribute more

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