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Tele Access eServices Private Limited

Mumbai, Maharashtra

| GST  27AACCT5048C1ZJ

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Tele Access offers business performance improvement rather than just cost-savings and is a step closer to Business Transformation Outsourcing (BTO).By unlocking revenue generation through up-selling and cross-selling, improving customer satisfaction scores, optimizing capital use and reducing operational expenditure, Tele Access offers far-reaching and positive impact on our clients expectations.Tele Access has worked with a pioneering group of global companies that have successfully used BPO solutions to execute a broad range of strategies with strong results. It was just over 12 years ago that Tele Access was created.It was the first step in creating a new enterprise, in a new industry that had no history and no business model to follow. But what Tele Access did have was sound leadership, a focused vision and an undying passion. Today we have ‘A’ Class managers and world class people in Project Management and Business Development. By 2008, Tele Access was acquiring blue chip clients almost as quickly as it was attracting large numbers of ambitious and talented young staff.+ Read More

Nature of Business

Service Provider

Total Number of Employees

501 to 1000 People

Year of Establishment

1995

Legal Status of Firm

Private Limited Company

GST Number

27AACCT5048C1ZJ

Industry Solutions
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For each industry, the key elements of the Tele Access Delivery Approach are integrated into business processes.

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Servers Acquisitions

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  • ead generation
  • Telecalling
  • Lead fulfilment
  • Promotional Campaigns
  • Development and management of alternate acquisition channels
  • Sales Force management
  • Infrastructure and Manpower sourcing and management
  • Documentation – pick-up and scrutiny

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Manpower Sourcing

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  • Manpower Sourcing
  • Salary Processing
  • Employee record management and other statutory requirement

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Customer Care Service

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  • Inbound/Outbound Call Center set up and Mgmt.
  • Complaint Management and Resolution
  • Attrition Control – Strategy and Execution
  • Customer Engagement programs
  • Customer Service Surveys

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Credit and Risk

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  • Field and Tele Verification
  • Fraud Sampling and Investigations
  • Portfolio Management – Risk and Credit
  • Collection/Debt Management
  • NCL and Skip Tracing
  • HUB and Velocity related activities

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  • Portfolio Management and Cross Sell
  • Telemarketing and DM Campaigns
  • Loyalty Programs  - Conceptualization and Execution
  • Activation and Usage
  • Back Office Operations
  • Customer Communication

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Acquisitions

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  • Lead generation
  • Telecalling
  • Lead fulfilment
  • Promotional Campaigns
  • Development and management of alternate acquisition channels
  • Sales Force management
  • Infrastructure and Manpower sourcing and management
  • Documentation – pick-up and scrutiny

View Complete Details

Get Best Quote

Credit and Risk

Get Latest Price

  • Field and Tele Verification
  • Fraud Sampling and Investigations
  • Portfolio Management – Risk and Credit
  • Collection/Debt Management
  • NCL and Skip Tracing
  • HUB and Velocity related activities

View Complete Details

Get Best Quote

Customer

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  • Inbound/Outbound Call Center set up and Mgmt.
  • Complaint Management and Resolution
  • Attrition Control – Strategy and Execution
  • Customer Engagement programs
  • Customer Service Surveys

View Complete Details

Get Best Quote

  • Portfolio Management and Cross Sell
  • Telemarketing and DM Campaigns
  • Loyalty Programs  - Conceptualization and Execution
  • Activation and Usage
  • Back Office Operations
  • Customer Communication

View Complete Details

Get Best Quote

Manpower

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  • Manpower Sourcing
  • Salary Processing
  • Employee record management and other statutory requirement

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Bulk SMS

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