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Information Technology

Providing you the best range of ISO/IEC 27001:2005 ISMS, Business Continuity Management, ISO/IEC 20000-1 ITSM and CMMI with effective & timely delivery.

ISO/IEC 27001:2005 ISMS
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ISO/IEC 27001:2005 ISMS

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A pre-requisite for Sustainable, directed and continual Improvement

ISO/IEC 27001 is Information Security Management System. Security breaches create a risk for the enterprise. Hence, Certification to ISMS is advantageous to the organization.

Information is essential to an organization’s business and consequently needs to be suitably protected. This is essentially important in the increasingly interconnected business environment. As a result of this increasing interconnectivity, information is now exposed to a wide variety of threats and vulnerabilities

Information security is the protection of information from a wide range of threats in order to ensure :

  • Business continuity
  • Minimize business risk &
  • Maximize return on investments and business opportunities.

Information security will function as a enabler to avoid or reduce relevant risks.  

Often information security management systems are challenged to demonstrate how security policies provide tangible benefits to business operations. For a effective information security management systems the approach in the organization is to align security and business goals, which enables organizational personnnel how information security adds value to business operations.

The approach to Information Security:
ISO/IEC 27001 sets out the requirements for an Information Security Management System (ISMS) and the Plan-Do-Check-Act security management cycle. The Annex A of the standard provides a comprehensive set of 133 information security controls regarding 11 aspects of security areas for any organization.

Implementing a world-class ISMS in the organization and get it certified are definitely a competitive advantage. On the other hand, possessing the necessary knowledge and proven techniques to implement an ISMS that is compliant with the requirements of ISO/IEC 27001 distinguishes yourself from the other organizations.

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Business Continuity Management
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Framework for Building Resilience & Safeguards

Business Continuity Management -BCMS - deals with impact/consequences not probability 

Business continuity management is a management process that identifies potential impacts that threaten an organization and provides a framework for building resilience and the capability for an effective response that safeguards the interests of its key stakeholders, reputation, brand and value creating activities.
Business continuity management involves managing the recovery or continuation of business activities in the event of a business disruption and management of the overall program through training, exercises and reviews, to ensure the business continuity plan(s) stays current and up-to date. 
Strategic and tactical capability of the organization to plan for and response to incidents and business disruptions in order to continue business operations at an acceptable predetermined level. 
An effective BCM programme will involve the participation of various managerial, operational, administrative and technical disciplines that need to be co-ordinated throughout its life cycle using procedures required and within the framework contained in the Organization's BCM policy document.

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ISO/IEC 20000-1 ITSM

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ITSM processes based on best practices of ITIL

ISO/IEC 20000-1 specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve the service management system. 

TSM - Recognized means of benchmarking the delivery of IT to the business.
Applicable to providers of IT service management services, businesses outsourcing their IT services, businesses managing their own IT services and all providers wishing to benchmark their existing IT service management services.   
Certification to ISO 20000-1:2011 through the scheme provides an independent, industry-wide recognition of an organization’s IT Service Management capabilities.

The requirements for an organization to deliver IT services of an acceptable quality. 
The scope includes requirements for a management system; 
Planning and implementing service management; 
Design and transition of new or changed services; 
Service delivery process; 
Relationship processes; 
Resolution processes; 
Control processes including release and deloyment management processes.

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CMMI

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Combination of product engineering and proved practices for managing processes, results in a well-integrated project management and improved processes and the end product

CMMI - Capability Maturity Model® Integration (CMMI) is a process improvement approach that provides organizations with the essential elements of effective processes that ultimately improve their performance. It can be used to guide process improvement across a project, a division, or an entire organization. CMMI integrates traditionally separate organizational functions, establishes process improvement goals and priorities, provides guidance for quality processes, and provides a point of reference for appraising current processes.

Three Complementary constellations:

  • CMMI - DEV : Practices for Organizations that develop products - 22 PA's
  • CMMI - SVC : Practices for Organizations that deliver services - 23 PA's
  • CMMI - ACQ : Practices for Organizations that acquire products or services - 22 PA's.

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