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Automated Telephonic Interview System

The IVR interview App is a system that allows telephonic interviews to be conducted with little or no interviewer intervention initially.  It voices out the questions to the interviewee and waits for the first few answers to be recorded in the form of voice as well as by using the keypad on his/her telephone.
 
The voice responses on the Exotel’s virtual number along with the answers keyed in are then stored in a Google spreadsheet which proves handy for an easy reference in the future. The interviewer thus gains the liberty to assess the candidate at his/her leisure and have a better judgement for the candidature. Exotel’s virtual number can handle multiple calls simultaneously. So get ready and say good bye to busy waiting tones. + Read More

Standardized  prompts  can  be  programmed  into the  interview to  ensure  uniformity  of  questions  and  an absolute unbiased interview process. User Input Responses will be collected in a Google Spreadsheet & the voice inputs can be accessed through a url

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Tabulations and data files are available sooner in a Google spreadsheet because data entry and most manual editing and data cleaning steps are eliminated. For more complex studies, this may save weeks between the completion of interviewing and the beginning of analysis

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Questions can be re-phrased to vary according to answers given earlier in the interview or even according to random numbers. Complex tailor-made experiments can be easily integrated into the survey at a later stage with help from our rock-star deployment engineers

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Ability to collect voice and DTMF inputs at any given time, anywhere with any device compatibility (Mobile phones/Smartphone are not a must: Landline also works like a charm!).

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