Products & Services
Back End: Customer Care
We have a professionally trained customer care staff that helps us provide you hands on solutions to your problems. You can float your requirements through call centre, email or fax. The division is installed with requisite setup with ISDN\Broadband backend & several other arrangements to ensure swift retention activity. Our franchisee stores make optimum use of advanced inventory management system to keep detailed record of inflows and outflows.
Our Back end is equipped and authorised to our principal through IP cloud for Tata Indicom, Idea Cellular, Tatasky etc for immediate online solutions.
For 2-way Radios, we have our own service centre equipped with critical care equipments like: Cadex Computerised Battery Analyser cum Reconditioner and Marconi Communication Analyzer for Radio testing and Repairs. All type of professional 2-way Radios can be serviced and repaired subject availability of spares.
3M Peltor Headsets can be serviced at our service centre.
Additionally, we give importance on durable packaging in order to package products precisely. Quality-tested packaging material is used by the packaging experts to ensure that consignments are delivered in safe condition.
Quality Standards Delivered
Quality being our forte, we supply quality-assured offerings to the clients. To maintain high quality standards, we have formed a quality assurance program. As per the program, all the business activities are precisely inspected and offerings are tested on quality and performance attributes before supplying to the clients. Our panel of quality associates make use of advanced quality testing division, which enables us to supply quality assured products and services. The sourced range is retained at our safe warehousing division and is packaged adequately by packaging experts to ensure that there is no damage/ loss during transit.
We work in tandem with the clients in order to attain their complete satisfaction. Our variegated assortment of devices and instruments is procured from reliable market sources and leading manufactures of the domain. All the sourced products comply with highest quality guidelines and norms. Furthermore, we gratify clients in terms of qualitative, timely deliveries and industry leading prices. For convenience of clients, we offer flexible choices in payment mode/ term options. With the view to establish cordial relationship with respected clients, we extract suggestions and feedback from them to improve offerings. Due to our ethical procedures and responsiveness, we have earned trust of the client base.