Description:
At the cutting edge of technology, the Syntel PBX under the brand name NEOS is an innovative all in one IP Ready, Digital EPABX system with GSM and PRI connectivity which can meet all your complex voice communication requirements.

The core strength of the product lies in even a layman getting enabled by the system to exploit all the benefits that are unique to NEOS alone! This is enhanced further with a true digital experience inbuilt into the basic system at no extra cost, something no other PBX in the market can truly claim to deliver today. While the end user considerations are just a small part of the entire scheme of benefits that the NEOS offers; the user organization also stands to gain not only in terms of productivity leaps but also monetary profits!

Feature List:

• Most cost-effective Voice-Over-IP Solution
• 8 Port Auto Attendant
• Built-in External Music Source
• Voice Guided Menu Prompts
• Least Cost Routing
• Trunk & Extension Budgeting
• Inbuilt Call Billing at no extra cost
• Built-in Battery Backup
• Hotel Features with Proprietary Hotel Management System Software
• Supports Analog , Digital and IP extensions
• Variety of KTS available
• Supports SIP extension mobility
• Supports all third party SIP soft clients on PC & Smartphones
• Works as a GSM-PRI gateway, SIP-PRI gateway.

Do people in your company answer the phone with a consistent greeting? Do you have a high volume of incoming calls? Either way, the Neos can handle these headaches in an efficient manner.

With your business growing, you want to leave a good impression with all the callers, many of whom could be your existing or prospective customers. The Neos-EPABX helps you efficiently manage customer queues with pre-recorded greetings and voice prompts with its auto attendant. The system is able to handle high call traffic, with all calls answered with a consistent professional greeting. It can also direct a caller to the correct extension with various voice messages as well as request a call back if the person called is not available or busy. This makes sure that you attend to all your callers without any missed calls or irate callers.

Most EPABX systems come with a host of features, that are not used regularly. Over a period of time, customers forget how to access these features. The Neos Voice Prompts will prompt you to perform context sensitive actions – such as set up conference calls, request callbacks and more: basically get to use all the features of the system. Additionally on the Neos, you can program the prompts in English or Hindi, depending on the comfort level of the user – Hindi on some users extensions and English on others. This makes the system more user-friendly and naturally preferred: as all the features of the system available at that point of time can be accessed using context-sensitive voice prompted menus.

For example: On getting a busy tone for an extension, a normal extension caller is prompted to dial 4 to request a call back, whereas a senior extension caller gets the option of “Barging-in” to the ongoing call, besides the call back option.

The main communication bottleneck for small businesses is the fact that too many incoming or outgoing calls will result in their advertised numbers kept constantly busy. This is crippling as it can mean frustrated callers and lost calls. However the Neos EPABX can handle 30 simultaneous voice call channels on a single telephone number. This is convenient for your customers who have to store/recall just one number besides eliminating all worries about your incoming lines being clogged.

Small entrepreneurs & establishments require a communication system that offers all the basic functionalities of an intercom, coupled with some hi-end features of an EPABX, at a price that fits in within their tight budgets. Recognizing these specific requirements, Syntel designed a new age mini EPABX that provides all the required and essential features in-buit in the system at a price far less than any other equally competent model in the market. Thus not only does the NEO-Dx series system ensure a true value for money preposition but also acts as a true productivity enhancement tool in ones day to day telecommunication processes by offering all the features that one could possible need in skin with the basic model.

With more than 50 features to help your organization improve its productivity through better telecommunication, it is the TRUE VALUE FOR MONEY product.

Unique Features:

• Auto call back on extension & CO
• Abbreviated dialing (system & Personal)
• Alarms (User)
• Call Consult
• Barge-in (with & without tone)
• Barge-in protection
• Class of service
• Call transfer
• Call forward Unconditional/ on busy / on no reply-internal
• Call forward protect
• Call split after conference
• Call follow me
• Call park
• Call pick-up (Direct & Group) – 3 Groups
• Conference – 3 party
• CLI – Caller Line Identification
• CO Access (Both DTMF / FSK)
• CO programming
• CO type definition & grouping – Group
• Day/ night mode (automatic/ manual)
• Direct inward dialing
• Do not disturb override
• Dynamic STD Locking
• Forward DID extension
• Hotline 2 types
• Hunting patterns – 3 types
• Last number redial
• Password protection (Extension & programming)
• PFCT – 2 port
• Real time clock
• Status display (CO)
• Selective CO Seizure
• Voice guidance (Optional)
• Walk-in-class of service