Communication Language	Hindi and English
Shift Timings	24x7
Features	Standard Routing, Intelligent Routing, Call Barring etc..
Payment Mode	Online
Service Location	PAN India

Description:
Toll-Free Number (TFN) is a virtual single number that customers can dial to reach a business anytime, anywhere from across the nation, absolutely free of charge to them. TFN Service is based on state-of-the-art fully convergent IP Multimedia Subsystem (IMS) platform. These numbers are accessible by all the operators across India. This service comes with Self-Care portal to define terminating number and intelligent routing on a real-time basis. 

With Jio’s TFN you get intelligent routing to meet your business requirements:

• Region Based
• Personalized treatment to callers basis region of call origin
• Define different routing of incoming calls basis region
• Time Based
• Manage distribution of calls basis time of day
• Define separate routing logics basis day of week or holidays
• Load Based
• Distribute call traffic between various locations
• Optimize call center and manpower costs
• Combination Based
• Combine two different routings to create specific routing logics
• Create your own routing logic by combining various call routing and distribution logics

What You Get:

• Standard Routing: Default call distribution to multiple terminating numbers
• Intelligent Routing: Three call routing and three call distribution logics providing over twelve different call configuration logics

• Black/ White Listing: Allow or disallow calls to access Toll-Free Number basis their region of origin (Telecom circle)

• Vanity Number: Choose special number most suited to your business, for easy recall

• Call Barring: Block numbers from accessing the Toll-Free Number

• Digital Self-Care: Manage routing preferences and service life cycle from the online portal providing real-time configurations

• 24x7 Assisted Care: Ready to service your needs at all times.