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Has a proven track record in the BFSI, FMCG, ITES and Telecom industry verticals. Initially captive BPO of FXSS Team of dynamic & experienced personnel from international & domestic BPOs Managing a wide range of complex business processes including: Customer Relationship Management Customer Acquisition Customer Retention & Renewals Back Office Current spectrum of clients across Insurance, Advertising, Retail. SEC 1: Equipped with 250 workstations in Mumbai SEC 2: Equipped with 100 workstations in Colombo (Ramp up Capacity 250 WS) ISMS Certified Company. (Applied) Capability of providing language capabilities in all major spoken languages(English, Hindi, Malayalam, Telugu, Tamil, etc.) + Read More

Nature of Business

Service Provider

Legal Status of Firm

Limited Company (Ltd./Pvt.Ltd.)

Annual Turnover

Upto Rs. 50 Lakh

GST Number

27AABCF3564E1ZT

BPO Services
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BPO Services

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We realize that It is important to keep your customer satisfied by offering effective Services and maintain high service levels through out product life. It is also a known fact that it is significantly cost effective to retain an existing customer than to attract a new one.

Our proficient Customer Care & Customer Retention Programs do just that; integrated with latest technology and trained team your customer queries are resolved and addressed swiftly. Enabling CSAT ratios upto 95%.

Customers hassled due to minor issues often tend to react in a negative way causing business loss; we remind them of the benefits and USPs of your product and offer fast track resolution hence prevent them from Choosing your competition over you. Your customers will appreciate the effort and you’ll

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Customer Care And Retention
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  • Customer Service Helpline
  • Order Management
  • Complaints Management

Technical Support Helpdesk
  • Information Capture
  • General Enquiries
  • Functional Usage Support
  • Escalation support

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Payroll Process Outsourcing
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End to end payroll solutions:
  • Payroll data inputs
  • Processing of monthly payroll
  • Reimbursement Processing
  • Monthly computation of tax liability of employees
  • Monthly deduction
  • Payment of TDS
  • Generation of Form 16
  • Quarterly Returns
  • Statutory reports generation and filing of necessary statutory returns etc.

Statutory Compliance Solutions:
  • Employee PF Registration
  • ESI Registration
  • Labour Welfare Registration
  • PAN Number

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Back Office Support Services
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  • Forms Processing
  • Application Processing
  • Account Activation
  • Welcome Kit / Mailers Generation
  • Mass Mailing House / Mailroom Operations
  • Email & Web Based Support
  • Data Management

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Corporate Executives BPO Services
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The Management Vantage's leaders bring decades of diverse experience and a history of success.

Combining business acumen with technical expertise honed after several successful ventures. These executives guide talented delivery teams based at Mumbai, Istanbul & Colombo.

Our leader board is dedicated to create niche customized solutions for products and solutions that enable customers around the world to have confidence in their outsourced segments of businesses

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Outbound Services
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Outbound Services

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We at Vantage develop cost-effective, scalable, results-oriented Customized programs Imbibing best in the industry practices & project automation tools for your product/ Services.

Customer Acquisition
  • Prospecting and Lead Generation
  • Telesales Campaigns
  • Welcome Calls
  • Validation Calls
  • End to End Sales

Customer Relations
  • Consultative Cross-selling
  • Up-selling
  • Telemarketing
  • Renewal Programs

Collections
  • Real Time FOS support
  • Third party Collections

Phone, Email, Web Chat, SMS, Web Support

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Client And Case Studies

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