Veta Corporation

Meeting new people, initial conversations and body language.
    
    Phone messages, giving and requesting information.
    
    Making an appointment
    
    Talking about schedules
    
    Describing situations, places, people and things
    
    Explanations, excuses and reasons
    
    Giving opinions, suggestions and recommendations.
    
    Problem solving
    
    Socializing

Goals and objectives of business writing.
    
    Do you mean what you write?
    
    Being concise and to the point
    
    Choosing the right tone (Polite, formal and firm)?
    
    Types of Writing
    
    Correspondence
    
    Informative Writing
    
    Requests and Apologies
    
    Complaints
    
    Proposals

Talking about yourself – Where you live, what is your name etc.
    
    Things you do – shopping, sports, eating, etc.
    
    Places you go – restaurant, post office, train station, etc.
    
    Numbers – How much? How many? What is your phone number?
    
    Feelings – How are you feeling?
    
    Your Home – rooms, things in the house
    
    Friends and Family
    
    Social situations - ordering food and drinks