|Nature of Business||Other|
|Year of Establishment||2016|
Our Core Values
We believe that putting our Values into practice creates long-term benefits for shareholders, customers, employees, suppliers, and the communities we serve.
We take responsibility for QUALITY…
Our products and services will be "best in class" in terms of value received for money paid. We will deliver excellence, strive for continuous improvement and respond vigorously to change. Each of us is responsible for the quality of whatever we do.
We deliver CUSTOMER satisfaction …
We are dedicated to satisfying our customers. We believe in respecting our customers, listening to their requests and understanding their expectations. We strive to exceed their expectations in affordability, quality and on-time delivery.
We act with INTEGRITY in all we do…
We are each personally accountable for the highest standards of behavior, including honesty and fairness in all aspects of our work. We fulfill our commitments as responsible citizens and we will consistently treat customers and resources with the respect they deserve.
We regard our SUPPLIERS as essential team members…
We owe our suppliers the same type of respect that we show to our customers. Our suppliers deserve fair and equitable treatment, clear agreements and honest feedback on performance. We consider our suppliers'''' needs in conducting all aspects of our business.
Aim / Vision / Mission
- Re-defining the standards of ‘customer service’ by exceeding customer expectations
- Being admired for our business values and ethics
- Keeping our name synonymous with reliability, customer satisfaction and innovation.
- Being the "preferred choice" both for customers and suppliers.
- Perceiving customer needs at utmost level by providing them flexibility in sourcing, competitive prices, on-time deliveries and customized solutions for unique needs
- Ensuring attentive, effective and proactive customer service and personalized attention to customers
- Continually building our skills and knowledge to meet the growing and diverse needs of customers
- Sustaining our reputation as a reliable, customer-oriented, dynamic player in the market
- Achieving profitable growth, operational and organizational excellence without compromising from our values and business ethics