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VISHNU SOLUTIONS is an integrated International Contact Center providing call center customer services by combining best available technology, processes and people. It is an ISO 9001:2000 certified International Call Center located at Kolkata, India.
Vishnu Solutions mission is to provide high-end call center customer services through our Contact Center. Our Inbound and Outbound Call Center in India are in a unique position to provide our clients with the best e-CRM call center services round the globe by utilizing one to one experience across every point of the customer relationship lifecycle. Our Inbound Call Center Services include direct marketing, telesales, customer services, surveys, etc. Our call Centers in India provide solutions to our International Clients wherever they have their customers. Our Call Centers seek ways to improve inbound service quality while reducing costs for our clients through disciplined management techniques such as regular monitoring and measurement of agent’s performance.
In-depth employee training on specific clients programs as well as on industry standard practices along with continuous technological improvement is one of our prime objectives as outbound call center.
Vishnu Solutions has a wide experience in outbound and inbound processes. Our Indian Call Center has handled various product campaigns in the area of customer products and services. Vishnu Solutions, the call center at Kolkata, has extensive experience in handling multiple campaigns simultaneously.
Vishnu Solutions is that customer service call center that aims to become your strategic partner by improvising our call center inbound services to support our global service commitments. Our technical platform or the customer service call center has been designed and supported by HCL, a leader in development of Customer Relationship Application. Our close relationship with the leader makes Vishnu Solutions an efficient outbound and inbound call center and a business partner that can help you to know and manage your customers in the most efficient, productive and friendly way.+ Read More
Vishnu Solutions mission is to provide high-end call center customer services through our Contact Center. Our Inbound and Outbound Call Center in India are in a unique position to provide our clients with the best e-CRM call center services round the globe by utilizing one to one experience across every point of the customer relationship lifecycle. Our Inbound Call Center Services include direct marketing, telesales, customer services, surveys, etc. Our call Centers in India provide solutions to our International Clients wherever they have their customers. Our Call Centers seek ways to improve inbound service quality while reducing costs for our clients through disciplined management techniques such as regular monitoring and measurement of agent’s performance.
In-depth employee training on specific clients programs as well as on industry standard practices along with continuous technological improvement is one of our prime objectives as outbound call center.
Vishnu Solutions has a wide experience in outbound and inbound processes. Our Indian Call Center has handled various product campaigns in the area of customer products and services. Vishnu Solutions, the call center at Kolkata, has extensive experience in handling multiple campaigns simultaneously.
Vishnu Solutions is that customer service call center that aims to become your strategic partner by improvising our call center inbound services to support our global service commitments. Our technical platform or the customer service call center has been designed and supported by HCL, a leader in development of Customer Relationship Application. Our close relationship with the leader makes Vishnu Solutions an efficient outbound and inbound call center and a business partner that can help you to know and manage your customers in the most efficient, productive and friendly way.+ Read More
Nature of Business
Service ProviderLegal Status of Firm
Limited Company (Ltd./Pvt.Ltd.)Annual Turnover
Rs. 5 - 10 CroreGST Number
19AABCV1738L1ZZ
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Training Services
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At VISHNU SOLUTIONS, training is the process for continuous improvement. Training begins with fundamentals and philosophies and extends to feedback and specific skill training relative to performance. Ongoing training is a part of our strategy to build a strong efficient team of e-CRM professionals. Our training incorporates:
Communication skill to enhance every transaction, contact and relationship.
Customer service skills.
Customer focused product training, making it possible to provide detailed technical information about the product and services.
Telesales skills.
Pre and post sales training, including customized scripts
Communication skill to enhance every transaction, contact and relationship.
Customer service skills.
Customer focused product training, making it possible to provide detailed technical information about the product and services.
Telesales skills.
Pre and post sales training, including customized scripts
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Sales Team Services
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VISHNU SOLUTIONS is a technology-based company but our emphasis is on people. We operate on the fundamental belief that individual skill sets will produce a genuine advantage for us in the global market.
We have dedicated resources to help each employee develop a variety of skills and knowledge. From an organizational level to an individual level, significant learning and development opportunities are available. Coupled with numerous and varied career paths our people have unusual flexibility as well as options for advancement. We are always on the lookout for good people to join our enthusiastic and talented team. Our employees consists of:
College Graduates with appropriate skills for selling and customer service responsibility.
Technical Executives with appropriate skills as per organizational requirements.
Management Executives.
We have dedicated resources to help each employee develop a variety of skills and knowledge. From an organizational level to an individual level, significant learning and development opportunities are available. Coupled with numerous and varied career paths our people have unusual flexibility as well as options for advancement. We are always on the lookout for good people to join our enthusiastic and talented team. Our employees consists of:
College Graduates with appropriate skills for selling and customer service responsibility.
Technical Executives with appropriate skills as per organizational requirements.
Management Executives.
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