Wealthcare Consultant

Wealthcare assists clients in the processes associated with acquiring new customers. This includes outbound telesales, inbound telesales and direct marketing.

Wealthcare helps clients in contact / call center management by providing services that span voice-enabled customer care, online transaction support, help desk services, back office processing and customer retention programs. We understand that acquiring new customers is only part of the picture. Businesses need to increase customer retention rates and Wealthcare can help them with their customer retention and customer management solutions.

Wealthcare assists clients in transaction processing across a broad range of markets. Our team supports vertical specific processes, such as disputes, complaints resolution and form processing.

Wealthcare manages client collection processes which include inbound collection, early identification and skip tracing. We offer collections services with both first party and third party collections capabilities to best meet the needs of our clients.

Wealthcare complements the voice and transaction processing services with knowledge services such as research and analytics.

Wealthcare aids telecommunication and media companies in improving their business processes which results in measurable business benefits such as increasing ARPU and increasing and retaining the customer base. We also provide customized BPO solutions in the publishing domain.

Wealthcare provides a wide range of services to clients in the healthcare industry. This includes mailroom operations, data capture, claims pre-adjudication, claims processing and customer care. Our solutions help organizations reduce fraud and speed up claims adjudications at lower costs.