Xplore-Tech Services Pvt. Ltd.

With the changing business scenario, Business Process Outsourcing (BPO) has come out as a significant component in the overall business strategy of most organizations. It lets the organizations focus on their core competencies and offload other non-core operations to get it done from outside.

At Xplore-Tech Services Pvt. Ltd, we focus on the use of cutting edge technology, our domain expertise and process skills to offer the best of inbound and outbound call center services to our clients across the globe. We leverage our expertise in offering cross-industry and industry specific BPO solutions to a wide array of clients.

• Inbound Call Center Services: Services include Answering Service, Customer Service, Direct Mail Response, Help Desk Solutions, Inquiry Handling, Interactive Voice Response, Sales Lead Qualification, Email and Chat Support etc.
• Outbound Call Center Services: Services include Appointment Setting, Cross Selling and Upselling, Telemarketing Services, Market Research and Survey, Product/Service Promotion, Lead Generation and Voice Broadcast etc.

• Transcription Service: We set high standards in offering transcription services. End-to-end answers for Medical, Technical, Legal, Business and Word transcription services are offered to wide range of clients. We ensure highest level of care and accuracy in our transcription services.
• Order Taking: Give your business the extra edge with this service. Let us efficiently handle the small, large and complex order taking tasks while you concentrate on core issues.
• Billing and Product Information: Let your billing and product information services handled by one who knows it best. Build up your customer base and customer loyalty and create new opportunities to grow your business further.
• Web Marketing Services: Make use of Xplore-Tech's expertise in web marketing to give your business the much needed thrust. We would help you convert your prospective leads into sales and increase your customer base.

For streamlining of activities, speed, efficiency and cost effectiveness, organizations opt for custom software development, which in turn lead to higher business growth. And for all these, a robust IT strategy and planning is of utmost necessary. Xplore-Tech's expertise and pool of skilled resources help organizations make the most of their IT investments.

Xplore-Tech delivers IT enabled end-to-end business solutions to its global clients. It offers a perfect blend of skilled resources and modern technologies to bring you the best on software development services. We leverage our domain and business expertise to understand your business process, requirements, and challenges and help you translate it into a success through our high-end solutions.

We, at Xplore-Tech, focus on 'on-time' delivery while maintaining the highest quality of work at the same time. We believe in 'continuous communication and coordination' with the clients to make the solution more powerful and effective. We have strong domain capabilities in a range of industry verticals including:

• Finance
• Media & Entertainment
• Telecom

• You may often fail to find a packaged solution and software that successfully meets all your specific requirements. In such a scenario, customized applications can perfectly satisfy all your needs and give your business the edge that you have been looking for. Xplore-Tech has the expertise to develop customized application as per your specifications. Our highest standard of process can solve complex problems of any magnitude. And most importantly, we deliver it efficiently within the given time-frame.