Xplore-Tech Services Pvt. Ltd.

With the changing business scenario, Business Process Outsourcing (BPO) has come out as a significant component in the overall business strategy of most organizations. It lets the organizations focus on their core competencies and offload other non-core operations to get it done from outside.

At Xplore-Tech Services Pvt. Ltd, we focus on the use of cutting edge technology, our domain expertise and process skills to offer the best of inbound and outbound call center services to our clients across the globe. We leverage our expertise in offering cross-industry and industry specific BPO solutions to a wide array of clients.

• Inbound Call Center Services: Services include Answering Service, Customer Service, Direct Mail Response, Help Desk Solutions, Inquiry Handling, Interactive Voice Response, Sales Lead Qualification, Email and Chat Support etc.
• Outbound Call Center Services: Services include Appointment Setting, Cross Selling and Upselling, Telemarketing Services, Market Research and Survey, Product/Service Promotion, Lead Generation and Voice Broadcast etc.

• Transcription Service: We set high standards in offering transcription services. End-to-end answers for Medical, Technical, Legal, Business and Word transcription services are offered to wide range of clients. We ensure highest level of care and accuracy in our transcription services.
• Order Taking: Give your business the extra edge with this service. Let us efficiently handle the small, large and complex order taking tasks while you concentrate on core issues.
• Billing and Product Information: Let your billing and product information services handled by one who knows it best. Build up your customer base and customer loyalty and create new opportunities to grow your business further.
• Web Marketing Services: Make use of Xplore-Tech's expertise in web marketing to give your business the much needed thrust. We would help you convert your prospective leads into sales and increase your customer base.

For streamlining of activities, speed, efficiency and cost effectiveness, organizations opt for custom software development, which in turn lead to higher business growth. And for all these, a robust IT strategy and planning is of utmost necessary. Xplore-Tech's expertise and pool of skilled resources help organizations make the most of their IT investments.

Xplore-Tech delivers IT enabled end-to-end business solutions to its global clients. It offers a perfect blend of skilled resources and modern technologies to bring you the best on software development services. We leverage our domain and business expertise to understand your business process, requirements, and challenges and help you translate it into a success through our high-end solutions.

We, at Xplore-Tech, focus on 'on-time' delivery while maintaining the highest quality of work at the same time. We believe in 'continuous communication and coordination' with the clients to make the solution more powerful and effective. We have strong domain capabilities in a range of industry verticals including:

• Finance
• Media & Entertainment
• Telecom

• You may often fail to find a packaged solution and software that successfully meets all your specific requirements. In such a scenario, customized applications can perfectly satisfy all your needs and give your business the edge that you have been looking for. Xplore-Tech has the expertise to develop customized application as per your specifications. Our highest standard of process can solve complex problems of any magnitude. And most importantly, we deliver it efficiently within the given time-frame.

• Migrating from legacy systems, applications and databases to the newer versions could be a complex and hectic process. It also demands proper knowledge and expertise to manage the process efficiently. Xplore-Tech has the required skills and experience for smooth running of the whole process of migration. Be it application and database migration or the complete restructuring of legacy IT systems, we can help you in managing it successfully.

• There could be several organizations that have different IT systems in place for different functions/departments. Co-existence of multiple IT systems in an organization may create confusion and hamper productivity as well. Xplore-Tech can help you in integrating multiple IT systems into one optimally-functional entity by effectively streamlining those.

An integrated web development company, Xplore-Tech offers end-to-end web-solutions to a wide spectrum of clients across the globe. We present bold and creative ideas to offer you scalable web-based services and help you drive more traffic to your site.

• Xplore-Tech has the capability and experience to develop complex web applications. We offer innovative solutions that deal with large amount of data and transactions and contain complex business logic.

• With the changing business scenario and the advent of cutting edge technologies, the importance of web and enterprise portals has gone up significantly. It helps you in streamlining your operations, optimizing the business process, improving communications and reducing costs. Xplore-Tech has helped several clients in generating more revenues through effective web and enterprise portal development.
• We ideate and develop end-to-end portal solutions for your business after analyzing your business process. We use cutting edge technologies to develop different types of portal solutions such as Application/Web Service Portals, B2B and B2C E-commerce Portals, Business Intelligence Portals, Content Distribution Portals, Enterprise Information Portals and Knowledge Management Portals etc.

• Xplore-Tech knows it best how to create an impact on the visitors through creative graphic design. Graphic design plays an important role in creating inspiring visual impact of your website. We'll make use of several design components to make your website more attractive and effective as well.

With the enviable growth of Internet and the advent of new technologies, Internet Marketing has become an indispensable part of marketing strategy for several organizations. You can make use of the interactive nature of Internet marketing to market your products/services to global clients. Xplore-Tech will help you improve your site relevancy, visibility and popularity to major search engines through its proven Internet marketing techniques. Bring more traffic to your site, take your products/services to greater number of prospective customers and increase your revenue - all through our efficient Internet marketing strategy.

• Search Engine Optimization is one of the most significant elements behind the success of any website. Better rankings with the search engines lead to influx of higher number of traffic to the site, which, in turn, is responsible for brand awareness, increased sales and higher Return on Investment (ROI).
• At Xplore-Tech, we have a strong SEO team to deal every aspect relating to optimization of your website in the best possible way. We undertake different SEO activities including On-Page SEO, Link Building, Link Exchange, Directory Submissions and Text Link Advertising etc.

• Increase the visibility of your website in Search Engine Result Pages (SERPs) through efficient Search Engine Marketing. We are specialized in SEM and are capable of ensuring higher SERPs of your website through different techniques including contextual advertising, paid placement and paid inclusion etc.

• The Pay Per Click Management (PPC) service of Xplore-Tech is meant to give you the best possible results with minimum investment. It often becomes very tough for a website to get higher rankings, especially during the initial days of launch. However, you can bring your site at the top of the search pages through efficient pay per click (PPC) advertising. We apply our knowledge and skills to devise efficient bid management strategy, undertake extensive keyword research and analysis, track conversions and ROI and prepare necessary reports.

• Everybody knows that “a good reputation is more valuable than money”.So if you have an online business then its totally depend in your online reputation. Which is mentions by online media and social web sphere content. Online reputation management or ORM is the process or practice of monitoring a brand or reputation on the web.

Xplore-Tech Services is a real-time technical support outsourcing unit for your PC over phone, e-mail and chat. Since inception, we have been harnessing the power of modern outsourced IT support technology to offer complete range of tech support outsourcing through remote PC help desk. Our outsourced tech support team is capable of solving complex software and hardware issues of any magnitude.

Web has come to life little over a decade and has transformed the performance of various companies. You prefer to transact your daily interaction and communication through the computer. This marks the use of internet and web based applications. Therefore, business application development is no more a benefit, but a necessity.

Web applications are able to find immense popularity over desktop publications because they are easy to update, distribute and gauge. Similarly, with the advancement of smartphone technology, mobile application development has also become quite popular among the customers. These enable you to stay ahead of competition and other contenders of your field.  With the apps development team of Xplore Tech, you can enjoy simple content website application to complex web-based internet application and mobile application.